Scarlett Rose
Coburg,VIC
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Availability: weekdays, weekends - All day.
Overview
3
3
years of professional experience
Work History
Shift Manager
Domino's Pizza
08.2021 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Directed and supervised all aspects of operations within high-volume Domino's Pizza franchise location, ensuring efficient and quality service delivery.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Tracked receipts, employee hours, and inventory movements.
- Built relationships with customers and managed accounts to drive revenue and profit.
Crew Member
Hungry Jack's
07.2022 - 01.2023
- Improved customer satisfaction by providing efficient and friendly service during peak hours.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Handled currency and credit transactions quickly and accurately.
- Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
- Mastered point-of-service (POS) computer system for automated order taking.
Education
Passed And Completed VCE Succesfully
Fitzroy High School
Graduated12.2023
Year 7 - 8 Accelerated Learning Programe (SEAL)
Pascoe Vale Girls College
Graduated12.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Computer Skills
- Staff Motivation
- Energetic and Enthusiastic
- Punctual and Reliable
- Documentation And Reporting
- Inventory Management Software
Timeline
Crew Member
Hungry Jack's
07.2022 - 01.2023
Shift Manager
Domino's Pizza
08.2021 - Current
Passed And Completed VCE Succesfully
Fitzroy High School
Year 7 - 8 Accelerated Learning Programe (SEAL)
Pascoe Vale Girls College
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