Scarlett Shannon
Cairns,QLD
Summary
Motivated and well-presented professional with a background as a retail manager, bringing strong customer service expertise and solid computer skills. Experienced in handling diverse client needs with professionalism and efficiency, while maintaining a friendly and approachable manner. Ready to contribute to the team in a fast paced environment.
Overview
4
4
years of professional experience
Work History
Retail Manager
City Beach
01.2024 - Current
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
Casual
Dominos Pizza
06.2021 - 04.2024
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
Education
High School Diploma, Certificate III In Business -
St Monicas College
Cairns, QLD11-2023
Skills
- Answering phones
- Dealing with complex situations
- Assisting customers
- Organistation
- Employee motivation
- Goal setting and achievement
- Experience in Microsoft Word
- Experience is Excel Spreadsheet
References
Kiara Douch (Previous Supervisor at City Beach)
0481 190 393
kdouch06@outlook.com
Irene Tozzi (Personal Reference)
0421 803 043
irene@angelosfinefoods.com.au
Timeline
Retail Manager
City Beach
01.2024 - Current
Casual
Dominos Pizza
06.2021 - 04.2024
High School Diploma, Certificate III In Business -
St Monicas College
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