SCARLETT WAUGH
ORMOND
Summary
Fit, enthusiastic, customer service-oriented individual driven by self-motivation and possessing strong organizational and prioritization skills. Two years of experience as a retail sales assistant in casual retail employment on Chapel Street in Melbourne, honing excellent written and oral communication skills. Recognized for achieving exceptional outcomes despite limited resources. Passionate about delivering quality customer service and fostering excellent communication with clients.
Overview
2
2
years of professional experience
Work History
Retail Sales Assistant
Pets Wonderland & Aquatic Sas
01.2022 - 02.2024
- Provided exceptional customer service in a structured and metric driven environment
- Awarded Employee of the Month, for my positive work culture practice, towards both our customers and our team
- I grew new market penetration through social media.
- Increased sales by offering advice on purchases and promoting additional products.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Private Disability Support Carer
Private Care
10.2021 - 04.2022
- 15 hours per week care for nonverbal client living with ABI, dysphasia and an inability to walk
- Tasked to support mental and physical engagement with social networks, planning daily activities and social excursions
- Personal care tasks supporting showering, dental care, toilet care, meal prep and liquid meal assistance
- Medication given 3 times a day
- Sleep care, mobility, transfers to commode from Sara Steady Daily
- Trained by physiotherapist to use human hoist in transfers and Sara Steady.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Built strong relationships with clients to deliver emotional support and companionship.
Retail Sales Assistant (Volunteer Work)
Salvos Store Malvern
- Greeted customers and helped with product questions, selections, and purchases.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Opened and closed store independently and prepared nightly bank drop for manager.
Education
Presentation College Windsor
WindsorSkills
- Processing payments
- Visual Merchandising
- Building rapport
- Returns processing
- Physical Strength
- Adaptable and Flexible
- Meal Preparation
- Nutrition knowledge
Accomplishments
- Published online film reviewer.
- Award winning multi media artist.
Volunteerroles
2021, 2022, Retail Sales Assistant, Salvos Store Malvern
References
Available on request.
Timeline
Retail Sales Assistant
Pets Wonderland & Aquatic Sas
01.2022 - 02.2024
Private Disability Support Carer
Private Care
10.2021 - 04.2022
Retail Sales Assistant (Volunteer Work)
Salvos Store Malvern
Presentation College Windsor
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