Suthakar C PR Holder
Sydney, Till May30, NSW Full Car License,AustraWWC3091605Elian PR Holder
Summary
Highly organised and detail-oriented administrative professional with over 17 years of experience supporting complex operational environments across engineering, project delivery, and stakeholder coordination roles. Demonstrated ability to manage competing priorities, maintain accurate documentation, and provide responsive customer support in fast-paced environments. Strong experience working with corporate systems, data management, reporting, and cross-functional collaboration with internal teams and external stakeholders. Recognised for improving processes, ensuring smooth daily operations, and delivering high-quality service experiences aligned with organisational values. Brings strong communication, problem-solving, and organisational skills with a customer-focused mindset suited to supporting teaching teams and student services within an education environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Projects Lead Engineer
Baker Hughes
06.2014 - 07.2025
- Provided high-level operational and administrative coordination across multiple concurrent projects, ensuring documentation accuracy, scheduling alignment, and stakeholder communication.
- Supported cross-functional teams by maintaining project records, reports, and tracking systems to ensure smooth daily operations and delivery milestones.
- Coordinated with internal departments, customers, and vendors to resolve enquiries, manage documentation requests, and support service delivery activities.
- Developed and improved workflows and documentation processes, increasing efficiency and reducing administrative turnaround time.
- Prepared reports, schedules, risk logs, and communication plans to support leadership decision-making and operational planning.
- Maintained compliance with organisational procedures, quality standards, and safety requirements across global project environments.
Education
Master of Engineering -
Saint Peters University
04-2014
Skills
Administrative & Corporate Systems
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Data Management & Reporting Systems
- CRM and Workflow Management Tools
- Document Control & Records Management Systems
- SAP / Enterprise Systems (timesheets, documentation tracking, reporting)
Collaboration & Communication
- Microsoft Teams, Zoom, Slack
- Stakeholder Coordination & Meeting Support
- Email Management & Customer Enquiry Handling
Project & Process Support Tools
- Jira, Confluence, Trello, Azure DevOps
- Process Mapping & Workflow Improvement
- Scheduling, Task Tracking & Reporting Dashboards
Technical Systems Exposure (Value-add)
- Database Systems (MS Access, SQL)
- System Documentation & Configuration Tools
- IT Systems Coordination & Deployment Support
Certification
Agile, Project & Professional Certifications
PMI Disciplined Agile® Scrum Master (DASM)
Professional Scrum Master™ I & II (PSM I, PSM II)
Professional Scrum Product Owner™ I & II (PSPO I, PSPO II)
SAFe® Release Train Engineer (RTE)
SAFe® Scrum Master (SSM)
ICAgile Certified Agile Coach (ICP-ACC)
Process Improvement & Collaboration Skills
Professional Scrum Facilitation Skills™ (PSF)
Professional Scrum Product Backlog Management Skills™ (PSPBM)
Professional Agile Leadership™ – Evidence Based Management (PAL-EBM)
PMI Disciplined Agile® Scrum Master (DASM)
Professional Scrum Master™ I & II (PSM I, PSM II)
Professional Scrum Product Owner™ I & II (PSPO I, PSPO II)
SAFe® Release Train Engineer (RTE)
SAFe® Scrum Master (SSM)
ICAgile Certified Agile Coach (ICP-ACC)
Process Improvement & Collaboration Skills
Professional Scrum Facilitation Skills™ (PSF)
Professional Scrum Product Backlog Management Skills™ (PSPBM)
Professional Agile Leadership™ – Evidence Based Management (PAL-EBM)
Timeline
Customer Projects Lead Engineer
Baker Hughes
06.2014 - 07.2025
Master of Engineering -
Saint Peters University