SCHENELL DCOSTA
Shepparton,Victoria
Summary
Self-motivated professional, well-trained in strategising and program delivery with a dedication to continuously meeting targets. Organised and hardworking with 6 years+ experience in project management, community engagement, sports operations, content writing, social media, event management and customer service. Adept in managing multiple projects while achieving organisational goals and adhering to budgets. Proven track record in effective stakeholder management, demonstrating the ability to cultivate and maintain strategic relationships with diverse stakeholders. Known for excellent attention to detail and great work ethic.
Overview
9
9
years of professional experience
Work History
Healthy Communities Officer
Greater Shepparton City Council
Shepparton
05.2023 - Current
- Administered the Public Health and Wellbeing Action Plan for Greater Shepparton City Council
- Coordinated with internal council teams and external organisations to update items within the action plan
- Supported the Public Health and Wellbeing Advisory Committee to make recommendations to councillors and work on projects
- Key resource in the planning, delivery and implementation of the Activities in the Park program
- Coordinated with facilitators and co-designed activities for a wide demographic within the Greater Shepparton region
- Managed event logistics, social media content and staff coordination for the 2023 Activities in the Park schedule
- Facilitated onboarding processes for new casual hires including background checks, paperwork completion and rostering of shifts.
Student Support & Engagement Officer
La Trobe Student Association
Shepparton, VIC
09.2022 - 04.2023
- Implemented community outreach and engagement plans for students
- Planned and managed student council meetings, forums and outreach events
- Identified resources to create fundraising opportunities
- Planned and executed a wide range of activities and events for diverse student cohorts
- Represented the student association on the Shepparton La Trobe campus and coordinated tasks and activities with other student engagement officers on other campuses
Logistics and Events Coordinator
Foott Waste Solution
Shepparton, Victoria
07.2021 - 09.2022
- Overseeing event logistics in relation to waste and recycle management
- Maintaining close communication with clients to mitigate service issues
- Assisting sales manager to chalk out plans for various events
- Auditing and approving weekly invoices for customer accounts to facilitate accurate billing
- Strengthening operational efficiencies by developing organisational filing systems for invoices, customer orders and contract records
Production and Administration Assistant
Royal Nut Company
Melbourne, Victoria
10.2018 - 06.2021
- Handled large scale orders for multiple clients in terms of properly packaging, labeling and delivering the products as per HACCP standards and contributed towards a BRC 'A' rating.
- Assisted management with procedures to cut costs while delivering quality products
- Trained new employees on proper techniques for packaging and inventory management
- Maintained high production standards while improving the customer retail experience
Event Assistant
Event Workforce Group
Melbourne, Victoria
07.2018 - 05.2021
- Organised materials and set up equipment to prepare for events like the Australian Grand Prix 2019, Melbourne Cup 2019, Women's National Cricket League, Spring Racing Carnival and international test matches.
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Recognised by management for providing exceptional customer service
Assistant Manager
Sports For All
Mumbai, India
08.2017 - 07.2018
- Key resource responsible for the smooth communication between the SFA 2017 Championship and the schools and colleges involved
- Headed the events and operations team of different sports at the championship
- Set up a smooth system for those schools and colleges to register for the championship
- Dealt with communication with local councils for permissions to carry out the events
Content Associate
Sportz Interactive
Mumbai, India
04.2015 - 05.2017
- Key resource responsible for managing digital content profiles of several sports leagues and teams
- Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content
- Brainstormed creative strategies to relate user friendly campaigns to target demographics
- Worked efficiently in a team of more than 30 individuals while heading a team of 6
Education
Master of Business - Sport Management
Deakin University
Melbourne08.2020
Bachelor of Arts - Economics & Sociology
St. Xavier’s College
Mumbai, India05.2015
Skills
- Stakeholder management
- Project planning and collaboration
- Event coordination and management
- Community Engagement
- Reporting and documentation
- Team development and management
- Multitasking
- Social media marketing
- Customer service
- Administration support
References
Elizabeth Capp
Head of Campus - La Trobe University, Shepparton
Email: e.capp@latrobe.edu.au
Ariyana Gant
Team Leader, Healthy Communities - Greater Shepparton City Council
Mob: +61 418 877 611
Robyn Eames
Governance & Operations - La Trobe Student Association
Mob: +61 439 600 049
Timeline
Healthy Communities Officer
Greater Shepparton City Council
05.2023 - Current
Student Support & Engagement Officer
La Trobe Student Association
09.2022 - 04.2023
Logistics and Events Coordinator
Foott Waste Solution
07.2021 - 09.2022
Production and Administration Assistant
Royal Nut Company
10.2018 - 06.2021
Event Assistant
Event Workforce Group
07.2018 - 05.2021
Assistant Manager
Sports For All
08.2017 - 07.2018
Content Associate
Sportz Interactive
04.2015 - 05.2017
Master of Business - Sport Management
Deakin University
Bachelor of Arts - Economics & Sociology
St. Xavier’s College
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