Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
Developed business pipeline using cold and warm techniques.
Expanded business through effective network development, identifying new, and prospective clients.
Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
Brought in new accounts through successful networking strategies and promotional approaches.
Communicated with local organizations to build networks and develop leads.
Reviewed client concerns and recommended appropriate changes to supervisors.
Exceeded target individual average revenue goals year over year.
Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
Negotiated prices, terms of sales and service agreements.
Attended monthly sales meetings and quarterly sales trainings.
Quoted prices, credit terms and other bid specifications.
Built diverse and consistent sales portfolio.
Project Manager
Aesc
08.2021 - Current
Planned, designed, and scheduled phases for large projects.
Monitored project performance to identify areas of improvement and make adjustments.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Achieved project deadlines by coordinating with contractors to manage performance.
Coordinated material procurement and required services for projects within budget requirements.
Negotiated and managed third-party contracts related to project deliverables.
Drafted project reports to identify successful outcomes, insights and future recommendations.
Developed and implemented project plans and budgets to ensure successful execution.
VIC Auditor and Inspection Manager
Aesc
03.2015 - 08.2021
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Senior ESM Compliance Auditor
Aesc
08.2015 - 08.2021
Performed over 30-50 compliance audits per month.
Performed audits/inspections across Australia & New Zealand.
Auditing of Multi Story CBD buildings across Australia & New Zealand.
Reading of Fire Engineering Reports
Reading of Occupancy Permits
Analyzed all audit results and resolved all compliance issues.
Prepared reports for templates and maintained compliance database.
Participated in various training and development programs.
Property Manager
Aesc
02.2008 - 02.2012
Through AESC, worked on 4 sites for CPM (Commercial Portfolio Management) based in Sydney for the Melbourne Based sites.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Overseen Building Flood repairs
Compliance Auditor
Aesc
12.2006 - 08.2023
Performed over 80-100 compliance audits/inspections per month.
Performed audits/inspections across Australia & New Zealand.
Main contact for large portfolio clients
Analyzed all audit results and resolved all compliance issues.
Prepared reports for templates and maintained compliance database.
Participated in various training and development programs.
Prepared working papers, reports and supporting documentation for audit findings.
Trained new employees on accounting principles and company procedures.
Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
Partnered with auditors to track errors and add contributions to maintain accuracy.
Professional Painter and Decorator
Self-employeed
04.1999 - 12.2006
Employed over 20 Painters over this period, sometimes as high as 9 at one time.
Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
Completed interior and exterior painting for variety of residential and commercial clients.
Used putty knives and caulking guns to fill cracks, holes and joints with plaster, putty and caulk.
Used brushes, spray guns and paint rollers to paint surfaces.
Monitored and adjusted painting techniques for optimal results.
Removed fixtures such as pictures, doorknobs, lamps, and electric switch covers prior to painting.
Followed safety protocols and used protective equipment during painting projects to minimize risk.
Calculated amounts of required materials and approximate time to complete each project to estimate project costs.
Met with clients to discuss color and finish options and other design details.
Covered surfaces and furnishings with cloth and plastic to protect from paint drops.
Managed daily operations by scheduling and coordinating appointments, assisting customers in selecting and matching colors and preparing invoices and bank deposits.
Used sandpaper, scrapers, grinders, and steel wool to smooth surfaces.
Used sandpaper to scrape walls and other surfaces to remove old paint.
Conducted final work check to assess quality and make corrections if necessary.
Selected premixed paints or mixed required portions of pigment, oil and thinning and drying substances to prepare paint to match specified colors.
Repaired drywall and plaster prior to painting.
Taped off areas to prevent overspray and other accidents.
Patched cracks, holes and other imperfections in walls and other surfaces.
Used airless sprayers, rollers, brushes and other painting tools to accomplish job tasks.
Reached high ceilings and walls with scaffolding and ladders.
Corrected surface imperfections by filling cracks, holes and joints.
Primed and sealed surfaces to best support paint coats.
Applied various types of paints and other finishes to interior and exterior surfaces.
Prepared surfaces for painting or staining by removing old paint and applying primers.
Removed wallpaper and sanded surfaces to prepare for paint application.
Interacted with clients to report progress and verify timetable for completed work.
Trained new staff on initial setup routines and continual work monitoring procedures.
Calculated accurate amounts of materials and estimated time for planned jobs.
Mixed paint, varnish, shellac and lacquer to desired consistencies.
Utilized brushes and rollers to create various textures.
Selected appropriate type of paint and other materials for specific surfaces.
Mixed, matched and blended colors to produce desired effects.
Painter and Decorator
Arnold O'Farrell
02.1997 - 04.1999
Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
Completed interior and exterior painting for variety of residential and commercial clients.
Used putty knives and caulking guns to fill cracks, holes and joints with plaster, putty and caulk.
Used brushes, spray guns and paint rollers to paint surfaces.
Monitored and adjusted painting techniques for optimal results.
Removed fixtures such as pictures, doorknobs, lamps, and electric switch covers prior to painting.
Followed safety protocols and used protective equipment during painting projects to minimize risk.
Calculated amounts of required materials and approximate time to complete each project to estimate project costs.
Met with clients to discuss color and finish options and other design details.
Covered surfaces and furnishings with cloth and plastic to protect from paint drops.
Managed daily operations by scheduling and coordinating appointments, assisting customers in selecting and matching colors and preparing invoices and bank deposits.
Used sandpaper, scrapers, grinders, and steel wool to smooth surfaces.
Used sandpaper to scrape walls and other surfaces to remove old paint.
Conducted final work check to assess quality and make corrections if necessary.
Selected premixed paints or mixed required portions of pigment, oil and thinning and drying substances to prepare paint to match specified colors.
Repaired drywall and plaster prior to painting.
Taped off areas to prevent overspray and other accidents.
Patched cracks, holes and other imperfections in walls and other surfaces.
Used airless sprayers, rollers, brushes and other painting tools to accomplish job tasks.
Reached high ceilings and walls with scaffolding and ladders.
Corrected surface imperfections by filling cracks, holes and joints.
Primed and sealed surfaces to best support paint coats.
Applied various types of paints and other finishes to interior and exterior surfaces.
Prepared surfaces for painting or staining by removing old paint and applying primers.
Removed wallpaper and sanded surfaces to prepare for paint application.
Interacted with clients to report progress and verify timetable for completed work.
Trained new staff on initial setup routines and continual work monitoring procedures.
Calculated accurate amounts of materials and estimated time for planned jobs.
Mixed paint, varnish, shellac and lacquer to desired consistencies.
Utilized brushes and rollers to create various textures.
Selected appropriate type of paint and other materials for specific surfaces.
Mixed, matched and blended colors to produce desired effects.