Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Scott Bailey

Scott Bailey

Meadows,South Australia

Summary

Skilled Business/Technical Development leader offering 15 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives. Personable Technical Consultant 10 years helping individuals and companies better utilize technology to achieve goals. Adept at communicating complex concepts and technical roadmaps to everyone from Chief Technical Officers to Floor Workers. Accomplished at applying statistical analysis to upgrade systems and operations, without dismissing invaluable human input and intuition.

Overview

24
24
years of professional experience

Work History

Regional Business Development Manager

Pinnacle IT
10.2023 - Current
  • Expanded regional market presence by identifying and pursuing new business opportunities.
  • Developed key partnerships for increased revenue generation with strategic alliances and joint ventures.
  • Achieved sales growth by creating and implementing effective marketing strategies.
  • Managed cross-functional teams to drive successful project execution and customer satisfaction.
  • Increased customer retention by providing exceptional account management and support services.
  • Implemented innovative sales tactics to penetrate untapped markets, resulting in significant revenue growth.
  • Enhanced brand visibility through targeted promotional campaigns, trade shows, and industry events.
  • Led contract negotiations with clients, suppliers, or partners that balanced company interests while fostering strong relationships for long-term mutual benefit.
  • Developed CRM database of qualified leads through referrals, cold calling, direct mail, email campaigns and networking.
  • Gathered customer needs and worked with product development teams to implement changes based on feedback.

Senior Solutions Consultant

Telstra
04.2021 - 09.2023
  • Enhanced client satisfaction by developing and implementing customized software solutions tailored to their specific needs.
  • Streamlined communication between internal teams for efficient project delivery, resulting in increased client retention rates.
  • Collaborated with cross-functional teams to design, develop, and deploy innovative technical solutions for various clients.
  • Conducted comprehensive market research and analysis to identify emerging trends and technologies for potential integration into existing solutions.
  • Delivered professional presentations to clients showcasing product capabilities and benefits, leading to successful upselling opportunities.
  • Mentored junior team members, sharing industry insights and best practices for continuous improvement of the team''s performance.
  • Led internal training sessions on new technologies and tools for improved team efficiency and skill development.
  • Championed process improvements within the organization that led to reduced costs and increased operational efficiency across departments.
  • Built a reputation as a trusted advisor among clients, providing expert guidance and recommendations on best-fit solutions for their business needs.

Agribusiness Industry Board Leader

Telstra
09.2019 - 09.2023
  • Provide market insights into a board of Agribusiness leaders to help develop new and innovative IoT products and bundles to market directly into the industry segment.
  • Understand trends, issues (economic & environmental impacts due to climate).
  • Adaption methods for new growth segments - understand which customers have a propensity to take on new ways of work with Technology and using these test cases to spread market share with good new stories.
  • Monthly meetings to review and discuss round table changes and best practice ways of working.

New Business Development Manager

Telstra
07.2019 - 04.2021
  • Increased lead generation by implementing targeted marketing strategies and conducting thorough market research.
  • Identified new opportunities for revenue growth and expansion by analyzing industry trends and competitor activity.
  • Streamlined sales processes for increased efficiency, enabling faster deal closure and improved client satisfaction rates.
  • Organized networking events to engage potential clients, resulting in strengthened brand awareness and an expanded professional network.
  • Delivered engaging presentations at conferences, promoting the company''s products or services to a wider audience and generating leads.
  • Collaborated with internal teams to optimize product offerings based on client feedback and market demands, ultimately increasing overall sales performance.
  • Managed budgets effectively to maximize return on investment while minimizing unnecessary expenditures in business development initiatives.
  • Provided ongoing training for team members to ensure they were equipped with the necessary skills and knowledge to succeed in their roles.
  • Drove organizational growth by diversifying the company''s client base, exploring untapped markets and identifying new opportunities for expansion.
  • Championed a positive work culture that encouraged collaboration, innovation, and continuous improvement within the business development department.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
  • Represented company and promoted products at conferences and industry events.

Enterprise Sales Manager

Telstra
07.2014 - 07.2019
  • Increased overall sales performance by developing and implementing strategic plans tailored to target markets.
  • Collaborated closely with cross-functional teams to ensure seamless delivery of products and services for maximum customer satisfaction.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Developed and implemented strategies to increase sales and profitability.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Enterprise Inside Sales Account Manager

Telstra
06.2013 - 07.2014
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Maintained high levels of customer retention with proactive relationship-building strategies.
  • Streamlined communication processes for improved efficiency in handling customer inquiries.
  • Tracked individual performance against established targets to ensure consistent progress towards goals.g
  • Utilized CRM software for accurate record-keeping and easy access to pertinent client information during calls.

Account Executive

Telstra Country Wide
10.2008 - 07.2013
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Streamlined account management processes for increased efficiency and improved client retention rates.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Worked closely with internal stakeholders to ensure timely delivery of products or services, resulting in high levels of client satisfaction.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.

Real Estate Agent

Raine & Horne
01.2000 - 10.2008
  • Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
  • Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
  • Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
  • Improved property listings by collaborating with photographers to capture visually appealing images that accurately represented each property''s unique qualities.
  • Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.

Education

Certificate IV in Business - Business (Real Estate)

Real Estate Institute of South Australia
Adelaide
01.2006

Skills

  • Proposal Development
  • Brand Awareness
  • Sales Presentations
  • Territory Management
  • Multitasking
  • Strategic Planning
  • Decision Making
  • Sales Forecasting
  • Marketing Strategy
  • Lead Generation
  • Team Leadership
  • Emotional Intelligence
  • Product Knowledge
  • Industry Networking
  • Relationship Building
  • Performance Metrics
  • Cross-functional Collaboration
  • Time Management
  • Problem Solving
  • Effective Communication
  • Customer Retention
  • Strategic Partnerships
  • Stakeholder Communication
  • Business Development
  • Salesforce Management
  • New Business Development
  • Goals and Performance
  • Technical Support Knowledge
  • User Training Expertise
  • Telecommunications
  • Virtualization Technologies
  • Technical Troubleshooting
  • Big Data Analytics
  • IT Infrastructure
  • Internet of Things
  • Data Analysis
  • Presentations and Public Speaking

Websites

Timeline

Regional Business Development Manager

Pinnacle IT
10.2023 - Current

Senior Solutions Consultant

Telstra
04.2021 - 09.2023

Agribusiness Industry Board Leader

Telstra
09.2019 - 09.2023

New Business Development Manager

Telstra
07.2019 - 04.2021

Enterprise Sales Manager

Telstra
07.2014 - 07.2019

Enterprise Inside Sales Account Manager

Telstra
06.2013 - 07.2014

Account Executive

Telstra Country Wide
10.2008 - 07.2013

Real Estate Agent

Raine & Horne
01.2000 - 10.2008

Certificate IV in Business - Business (Real Estate)

Real Estate Institute of South Australia

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Scott Bailey