Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Scott Beames

Glandore,sa

Summary

Accomplished Operations Manager with a proven track record at Vellex Logistics, enhancing operational efficiency and customer satisfaction. Skilled in problem-solving and team leadership, I've driven significant improvements in performance outcomes and supply chain management. Expert in staff training and operations oversight, my strategies have consistently maximized productivity and compliance.

Overview

16
16
years of professional experience

Work History

Operations Manager

Vellex Logistics
01.2024 - 01.2025
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Analyzed and reported on key performance metrics to senior management.

Bulk Supervisor

Direct Freight Express
07.2014 - 01.2024
  • Enhanced warehouse efficiency by implementing streamlined processes for bulk storage and retrieval.
  • Served as a liaison between upper management and frontline employees, resolving conflicts efficiently while prioritizing team morale.
  • Assisted in the planning of warehouse expansions to accommodate growing business needs while maintaining operational efficiency.
  • Streamlined communication within the team by implementing daily briefings and regular feedback sessions.
  • Reduced product damage by thoroughly training staff on proper handling techniques.
  • Increased customer satisfaction with timely order fulfillment through efficient inventory management.
  • Collaborated with other supervisors to develop cross-training programs, improving team flexibility and productivity.
  • Ensured compliance with safety regulations by conducting regular inspections and enforcing proper procedures.
  • Developed strong relationships with vendors to ensure timely deliveries and resolve any issues quickly.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.

Operations Supervisor

Red Transport/Air Road Distribution
02.2014 - 06.2014

Employed to merge the two company's into becoming one entity

  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.

Supervisor/Driver, Warehouse Orders/Office Assistant

Craig Arthur Transport Pty Ltd
09.2008 - 01.2013

M/R Delivery Driver

Forklift driver loading and unloading of line haul traucks

Am / Pm supervisor

Checking of PODS against run sheets and Manifests.

  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Education

No Degree -

Underdale High School
Adelaide, SA
12-1989

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Planning and implementation
  • Staff training
  • Staff management
  • Management
  • Operations oversight
  • Policies and procedures implementation

Timeline

Operations Manager

Vellex Logistics
01.2024 - 01.2025

Bulk Supervisor

Direct Freight Express
07.2014 - 01.2024

Operations Supervisor

Red Transport/Air Road Distribution
02.2014 - 06.2014

Supervisor/Driver, Warehouse Orders/Office Assistant

Craig Arthur Transport Pty Ltd
09.2008 - 01.2013

No Degree -

Underdale High School
Scott Beames