Qualified Accounts Receivable Supervisor with proven background in managing accounts receivable processes and leading teams to success. Adept at streamlining operations and implementing effective credit and collection strategies. Demonstrated expertise in financial reporting and reconciliation, ensuring accuracy and compliance.
Overview
10
10
years of professional experience
Work History
Accounts Receivable Supervisor
Monster Beverage Corporation
01.2022 - 09.2025
Results-driven Accounts Receivable Supervisor at Monster Energy Ltd, leading a team of 5 assistants & one team lead, excelling in collection percentages across the EMEA market. Skilled in managing challenging client relationships, reducing aged debt, process improvement and project management experience. Leveraging 4 years of people management, FMCG expertise, within a multinational company
Conduct and prepare daily payment files for processing and oversee the checking and reviewing all EMEA invoices for final posting to ensure all information is accurate.
Lead a team of 5 Accounts Receivable assistants, conducting regular one-to-one sessions to enhance communication and identify areas for improvement.
Provide KPI indicator reports to track and improve team performance.
Manage query escalations, ensuring timely resolution of non-payment issues and assisting with account reconciliations.
Report regularly to the AR manager on team performance and outstanding receivables, emphasising strategies to reduce aged debt.
Conduct bi-monthly customer meetings to address non-payment concerns and align ledgers.
Collaborate with internal stakeholders, including inventory and operations departments, to resolve queries.
Document EMEA finance processes and contribute to digitisation projects.
Assist with month-end duties, including closing sales to align with volume reports, handling various journals, bank reconciliations and reviewing month end invoice pricing checks.
Collaborate with accounts payable to address customer contra accounts and reduce payment delays.
Proactively handle internal and external audit queries.
Proficient in ERP systems and MS Office Suite, with advanced Excel skills.
Facilitate invoice/credit clearings and document cancellations for accurate financial records.
Assist in creating precise commercial documents for customs clearance at shipping ports.
Credit Control Team Lead
Hartley and Marks
09.2019 - 03.2021
Detail-oriented credit control professional with a proactive approach to financial queries. Promoted to Credit Control Team Lead after nearly two years as a sales operations executive, where I built and managed a team of 3 controllers overseeing thousands of customers and distributors worldwide, reporting to the company financial controller.
Using Microsoft dynamics software to monitor client account balances and run aged debt reports.
Performing cash postings daily: allocating payments to the appropriate accounts/invoices.
Raising credits and reissued invoices which had been raised incorrectly or disputed by the client.
Providing aged debt commentary and financial reports on a weekly basis to the Finance manager and CEO.
Actively involved in investigating and solving issues that arise on clients accounts that result in non-payment of invoices and escalating risk issues when they arise.
Ensuring that all invoices and statements are sent out in a timely manner.
Holding weekly team meetings for prioritisation of weekly tasks.
Setting quarterly targets for my team.
Key Achievements
Leading a team of 3 controllers, which reduced the overall debt of the company from 3.6 million to under 600K since January 20.
Retroactively reconciled hundreds of neglected accounts
Implemented a new automated invoicing process for AX .
Implemented a credit control process which included automated reminders, SEPA payment advice letters, and a credit hold function.
Engaged with a 500+ strong client portfolio around challenges related to Covid-19.
Sales Operation Executive
Hartley and Marks
03.2018 - 09.2019
In this role, I oversaw global stock delivery, worked closely with sales reps in the UK and Europe, and managed invoicing, credit control, account management, rep support, training, and projects, focusing on improving efficiency and revenue.
Supply chain – ensuring the timely and accurate delivery of stock from a production site in China to a distribution hub in Germany and onwards to retail stores in the UK, Scandinavia and Central Europe.
Project management – refining current processes and implementing new processes in order to increase efficiencies and reduce costs.
Stock and sales forecasting – ensuring stock is reserved for profitable accounts and analysing sales trends to ensure the adequate production of profitable stock.
Account management – ensuring the correct issuing of invoices, allocation of payments, and dealing with account queries in a timely manner.
Rep support – managing business reviews, setting up new customers in internal systems, updating stock lists, providing sales leads.
Credit control – negotiating payment plans, ensuring invoices are paid on time, reducing bad debt
Training and development of new staff members.
Customer Care Agent
Comreg
08.2017 - 03.2018
Supply Chain Specialist
Globoforce LTD.
01.2017 - 08.2017
Administrative Coordinator
Sebela Pharmaceuticals
05.2016 - 08.2016
Client Account Manager
Celtic Invoice Distributing
05.2015 - 08.2015
Education
Online Diploma - Selling & Sales Management
Dublin Business School
Dublin, Ireland
01.2019
Bachelor of Arts - Business & Accounting Major
Mercyhurst University
Erie, PA
01.2016
High School Diploma -
St. Conleths College
Dublin, Ireland
01.2012
Skills
Proficient in client relationship development
Strong compliance with credit policies
Process innovation and strong problem solving capabilities
Leadership trained
Account reconciliation
Payment negotiations
Audit support
Excellent communication skills
Credit management
Invoice processing
ERP systems: SAP & Microsoft Dynamics
Microsoft suite: Excel, Powerpoint, Word, Teams
Other systems: FreshDesk, ClickUp, Panaya
Accomplishments
Awarded the Beast leadership award, Q1 2025 within the finance division for a successful implantation of our Multi-Bank Connectivity project.
Awarded an academic scholarship to Mercyhurst University, Erie, PA in 2012 where i completed my degree in Business & Accounting.
Achieved a 90% collection percentage at the end of Q1 2023.
Recognised and awarded for my work on the Finance process documentation project.
A key role in the Monster Social committee and EMEA Cares team in 2023.