Drove safely and obeyed traffic laws to avoid accidents and injuries.
Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
Delivery Courier
DOORDASH TECHNOLOGIES AUSTRALIA PTY LTD
04.2020 - Current
Followed company policies and procedures during shift.
Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Drove safely at all times to avoid accidents and harm.
ESL Teacher
Open Book Teachers
09.2019 - 03.2020
This was my last job overseas before I moved back to Sydney, Australia at the onset of the Covid-19 pandemic
I taught at a private school and taught kindergarten and primary school students in an area called Phrae
My English classes are intuitive, focusing on language acquisition.
ESL Teacher
CIPTC
11.2018 - 09.2019
I moved back to Shenzhen again and worked at another agency called CIPTC
This time I taught at a school teaching both high school and primary students.
ESL Teacher
China Link
11.2017 - 11.2018
I decided to move to Wuhan
I lived there for 15 months
This time I provided ESL classes in a kindergarten
The classes were engaging for all the students taking part in them.
ESL Teacher
SDE Seadragon Education
01.2017 - 10.2017
This was my first job when I went back to China to work for the second time
This position was with an agency in a high school located outside of Shenzhen.
Customer Service Representative
Guzman Y Gomez
07.2016 - 12.2016
In this customer service role, I was responsible for serving customers with their meals
I was taking orders and was also doing food preparation
It gave me experience working in a fast-paced sector for an exciting emerging player in the hospitality industry.
Business Development Manager
E Media Group
06.2015 - 07.2016
I worked for a startup company based in Sydney
This was an exciting sales role selling online marketing solutions to small business owners
I had to think on my feet to acquire new clients for the owner
This startup survived the establishment phase and is now a thriving business rebranded as Search It Local.
Customer Service Representative
Australia the Gift
08.2014 - 05.2015
I worked this retail job before they also closed for renovations
I was responsible to the store manager in all aspects of keeping the store nice and tidy, helping customers with their shopping by giving them discounts, putting sales through the system.
Customer Service Representative
Kingsteam
02.2014 - 08.2014
This was a customer service role with more hospitality involved
My responsibilities included point of sales, completing cash reports, keeping the premises clean
I also had to run a canteen where I had to take orders, prepare meals and serve coffee
Customer service was crucial in this role
Unfortunately, the venue underwent extensive renovations so I had to stop working there.
Assistant in Nursing (AIN)
Presbyterian Aged Care
07.2013 - 02.2014
After completing my certificate 3 in aged care I worked as an assistant-in-nursing (AIN) in a nursing home
Reporting to the registered nurse, I was in the high care section of an aged care facility
I had to assist the other care workers with the patients with all areas of their movement, preparing them for their meals.
Salesperson
KK Sales and Marketing Pty Ltd
10.2012 - 07.2013
I moved back to Sydney and started my sales career working for this agency KK Sales and Marketing
I was able to further develop my skills as an effective communicator in this role
I built confidence with the brand from customers, ensuring positive interaction
Able to build trust, loyalty working for an exciting and quickly growing energy retailer
Was involved in building results driven teams, working closely with the team leaders.
Homeschool Teacher
American Eagle Institute
02.2012 - 08.2012
I decided to move to Taiwan where I was an ESL homeschool teacher
I homeschooled with a private tutoring company in Taipei.
ESL Teacher
China Education Association for International Exchange
05.2011 - 02.2012
My first job as a university graduate was as an ESL teacher
I continued to work as an ESL educator in Asian countries for various different companies
In my first position I taught high school students in the Chinese state of Yunnan.
Education
Bachelor of International Business (Modern Chinese language major) -
Australian National University
Canberra, Australia
CELTA Certificate -
Shore School
Sydney, Australia
Certificate 3 in Aged Care
Skills
Empathy and patience
Problem Solving
Customer-Aligned
Time and Priority Management
Key Strengths Personal Qualities
Time and priority management
Excellent written and verbal communication skills
Patience
Confident communicator
Trustworthy
Timeline
Driver
DIDI MOBILITY (AUSTRALIA) PTY LTD
08.2022 - Current
Delivery Courier
DOORDASH TECHNOLOGIES AUSTRALIA PTY LTD
04.2020 - Current
ESL Teacher
Open Book Teachers
09.2019 - 03.2020
ESL Teacher
CIPTC
11.2018 - 09.2019
ESL Teacher
China Link
11.2017 - 11.2018
ESL Teacher
SDE Seadragon Education
01.2017 - 10.2017
Customer Service Representative
Guzman Y Gomez
07.2016 - 12.2016
Business Development Manager
E Media Group
06.2015 - 07.2016
Customer Service Representative
Australia the Gift
08.2014 - 05.2015
Customer Service Representative
Kingsteam
02.2014 - 08.2014
Assistant in Nursing (AIN)
Presbyterian Aged Care
07.2013 - 02.2014
Salesperson
KK Sales and Marketing Pty Ltd
10.2012 - 07.2013
Homeschool Teacher
American Eagle Institute
02.2012 - 08.2012
ESL Teacher
China Education Association for International Exchange
05.2011 - 02.2012
Bachelor of International Business (Modern Chinese language major) -