Scott Dunkley
Morayfield
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Employment Consultant
Busy Ability
10.2024 - Current
- Developed customized job search strategies for clients, resulting in increased interview rates and job offers.
- Proofread and edited clients' resumes to improve interview chances.
- Offered ongoing support to clients throughout their job search journey, addressing concerns and challenges as they arose.
- Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
- Managed caseloads of up to 300 monthly clients in search of gainful employment.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Youth Worker
Family Centered Support Services
06.2024 - 10.2024
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
Sales Administrator
Lindy Ausralia
09.2018 - 07.2024
- Boosted sales revenue by efficiently processing orders and coordinating with the sales team on customer requirements.
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
- Collaborated with cross-functional teams to ensure seamless order fulfillment, liaising between production, shipping, and finance departments.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
- Established strong relationships with clients through regular communication, fostering trust and loyalty in our brand.
- Streamlined administrative processes for increased efficiency, implementing an organized filing system for easy access to documents.
Accounts Administrator
The New Camera House
09.2013 - 06.2018
- Maintained accurate records of all transactions, ensuring compliance with company guidelines and local regulations.
- Collaborated with other departments to resolve accounting discrepancies and maintain a cohesive financial environment.
- Consistently met deadlines under pressure while maintaining high levels of attention to detail in all accounting tasks.
- Enhanced financial accuracy by streamlining the accounts payable and receivable processes.
- Facilitated prompt vendor payments by verifying invoices, obtaining approvals, and processing checks in a timely manner.
- Improved cash flow management with diligent monitoring of outstanding invoices and proactive collection efforts.
Education
Diploma - Community Services
TAFE QLD
07.2025
Certificate III - Business Asministration
TAFE NSW
05-2013
Skills
- Documentation skills
- Case Management
- Communication Skills
- Effective building of rapport
- Active listening
- Resume development
- Planning skills
- Role modelling
- Monthly reporting
Timeline
Employment Consultant
Busy Ability
10.2024 - Current
Youth Worker
Family Centered Support Services
06.2024 - 10.2024
Sales Administrator
Lindy Ausralia
09.2018 - 07.2024
Accounts Administrator
The New Camera House
09.2013 - 06.2018
Diploma - Community Services
TAFE QLD
Certificate III - Business Asministration
TAFE NSW
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