Scott Faneco

• Operated cranes, hoists and winches to lift, position and place heavy objects.
• Anchored pieces to fixed structures with bolts and clamps.
• Mobilized and tore down rigs according to safety regulations.
• Rigged for heavy lifts according to blueprint requirements.
• Improved lifting efficiency with proper selection of rigging equipment for specific tasks.

Covid lockdowns. Travelled interstate to look after ill parents

• Rigged for heavy lifts according to blueprint requirements.
• Improved lifting efficiency with proper selection of rigging equipment for specific tasks.
• Increased workplace safety by conducting regular rigging inspections and equipment maintenance.
• Worked at heights and in confined spaces without difficulty.

• Email details to companies about their mobile plans, Set up Telstra plans, Activate mobile plans and sim cards, Deactivate mobile plans, Deal with enquires via email and telephone, Deadlines to meet, Prioritize work and services

• Working within small team help desk, Monitor network outages in Australia, Prioritize network outages
• Grading for network outages, Email reports to higher management and stakeholders, Deal with call center managers and team leaders, Splay changes, Configuration manager, Total view, Test calls

• Inbound/Outbound calls, Handling enquires and complaints, Emailing/fax/postal, Processing payments, Dealing with worker’s compensation policy’s, Call Transfers, Updating customer details

• Activation/suspension of bank cards and gift cards, Inbound/Outbound Calls, Updating customer details, Complaints/Emails/Fax’s, Dealing with Merchants terminals activation

• Inbound/Outbound Calls, Dealing with customers complaints/Changes to Insurance Policy’s, Working with Motor/Home policy’s, Updating customer details, Quoting changes to policy’s, Submitting payments/Refunds, Emails/Fax’s