Scott Free
Hamilton Hill,WA
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality customer experiences. Focused on customer satisfaction and team productivity.
Overview
17
17
years of professional experience
Work History
Team Member
K-Mart Stores
03.2022 - Current
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
- Boosted sales with effective product recommendations based on customer needs and preferences.
- Contributed to loss prevention efforts by conducting regular security checks and reporting suspicious activities.
- Streamlined checkout process, accurately handling cash transactions and maintaining balanced registers.
Brand Ambassador/Performer
Various Promotional Companies
06.2018 - Current
- Interacting with the general public at events, including flyer handouts, giveaways, running competitions and games
- Setup and pack-down of activations and events
- Performing in character at children's parties and events
- In-person marketing, retail demonstration and sampling.
Business Owner/Photographer
Scott Free Photography
06.2013 - 01.2018
- Consulting with clients to determine objectives of photographic assignments
- Providing professional level portrait, fashion and commercial photographic services to clients
- Worked with various teams both as lead photographer and as an assistant on commercial campaigns
- Sought out new business opportunities and marketed my services
- Created and maintained rapport with clients, local businesses, artists and art galleries to ensure return business
- Studying requirements of assignment and selecting type of camera, film, filter and lighting
- Manipulating images using digital imaging techniques and creative darkroom techniques such as adjusting exposure and development times
- Working from a studio, and transporting and setting up equipment at assigned locations
- Managing diary scheduling and ensuring prompt response to all emails & phone calls
- Managing invoicing, payments and the accounts for the business.
Sales Consultant
Telstra Store
02.2011 - 06.2013
- Shared product knowledge with customers while making personal recommendations
- Determining customer requirements and advising on product range, price, delivery, warranties and product use and care
- Demonstrating and explaining to customers the phones and telco services
- Accepting payment for goods and services by a variety of payment methods and preparing sales invoices
- Assisting with the ongoing management of stock such as product inventories and participating in stocktakes
- Worked towards individual and store KPI's, often exceeding monthly targets
- Worked as a team member to provide the highest level of service to customers
- Maintained friendly and professional customer interactions.
Sales Consultant
EB Games
10.2010 - 02.2011
- Shared product knowledge with customers while making personal recommendations
- Determining customer requirements and advising on product
- Demonstrating and explaining to customers the phones and telco services
- Accepting payment for goods and services by a variety of payment methods and preparing sales invoices
- Worked towards individual and store KPI's, often exceeding monthly targets
- Worked as a team member to provide the highest level of service to customers
- Maintained friendly and professional customer interactions
- Assisting with the ongoing management of stock such as product inventories and participating in stocktakes.
Sales Consultant
Telstra Store
02.2007 - 10.2010
- Shared product knowledge with customers while making personal recommendations
- Determining customer requirements and advising on product range, price, delivery, warranties and product use and care
- Demonstrating and explaining to customers the phones and telco services
- Accepting payment for goods and services by a variety of payment methods and preparing sales invoices
- Assisting with the ongoing management of stock such as product inventories and participating in stocktakes
- Worked towards individual and store KPI's, often exceeding monthly targets
- Worked as a team member to provide the highest level of service to customers
- Maintained friendly and professional customer interactions.
Education
Certificate III & IV in Fitness -
FIT College
01.2020
Skills
- Excellent Customer Service
- Excellent Communication Skills
- Great Conflict Resolution Skills
- Innovative & Passionate
- KPI Driven & Focused
- Friendly & Approachable Manner
- Great Problem-Solving Skills
- Excelled Time Management
- Visual Merchandising
- Strong Team Work Attitude
- Honest, Reliable & Hard Working
- Able to Work Autonomously
References
Available upon request
Timeline
Team Member
K-Mart Stores
03.2022 - Current
Brand Ambassador/Performer
Various Promotional Companies
06.2018 - Current
Business Owner/Photographer
Scott Free Photography
06.2013 - 01.2018
Sales Consultant
Telstra Store
02.2011 - 06.2013
Sales Consultant
EB Games
10.2010 - 02.2011
Sales Consultant
Telstra Store
02.2007 - 10.2010
Certificate III & IV in Fitness -
FIT College
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