Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Glover

Banya

Summary

Passionate House Supervisor at Caloundra House with proven conflict resolution, emergency response and deescalation skills. fosters patient satisfaction through compliance with healthcare regulations and creating a welcoming environment. Strong problem-solver adept at connecting with diverse clients, ensuring safety, and maintaining medication accuracy. Certified in CPR/AED, committed to reliability and excellence in care.

Overview

6
6
years of professional experience

Work History

House Supervisor

Caloundra House/Civitas Group
04.2022 - Current
  • Resolved conflicts among residents, fostering more collaborative and supportive work environment.
  • Oversaw maintenance and cleanliness of facility, ensuring safe and welcoming environment for patients and staff.
  • Maintained compliance with healthcare regulations and food safety standards and practices
  • Cooking and reheating meals per dietary requirements for residents in a scheduled manner.
  • Administering oral medication and overseeing medication chart documentation
  • Communicated and connected with residents to make the environment feel welcomed and at home.
  • Deescalating heightened emotional states and situations in a calm collected manner. including situations requiring emergency services.

Furniture Sales Representative

Johnny's Furniture
10.2021 - 04.2022
  • Streamlined order processing procedures, reducing errors and expediting delivery times for increased customer satisfaction.
  • Increased sales by establishing strong relationships with clients and providing excellent customer service.
  • Conducted needs assessments for potential clients, recommending suitable furniture solutions based on their preferences and requirements.
  • Exemplified teamwork skills by supporting colleagues during busy periods or when dealing with challenging situations, contributing positively towards overall team success.

Night Stock Attendant

Countdown/Woolworths
08.2020 - 09.2021
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Executed daily tasks such as restocking supplies on shelves and assisting customers with questions or concerns.

Volunteer at Disability Care Home

Ashwood Park Retirement Centre
06.2019 - 05.2020
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Education

High School Diploma -

Marlborough Boys.
New Zealand
12-2017

Skills

  • Health and safety
  • Taking care of client charts and medication
  • Emergency response to situations requiring emergency services
  • Problem-solving abilities
  • Connecting with different clients of all backgrounds and walks of life
  • Honesty and reliability
  • Certified in CPR/AED

Timeline

House Supervisor

Caloundra House/Civitas Group
04.2022 - Current

Furniture Sales Representative

Johnny's Furniture
10.2021 - 04.2022

Night Stock Attendant

Countdown/Woolworths
08.2020 - 09.2021

Volunteer at Disability Care Home

Ashwood Park Retirement Centre
06.2019 - 05.2020

High School Diploma -

Marlborough Boys.

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Scott Glover