SCOTT HEFFERNAN
Byford,WA
Summary
I'm a seasoned Technical Sales Representative with a successful background in the torque tool and high-performance metals sectors. Now, I'm eager to transition into an industry that aligns better with my interests. Leveraging my sales skills and customer-focused approach, I aim to build strong relationships while pursuing ongoing personal and professional growth. Recognised for my precision and ability to excel under pressure, I'm a reliable professional ready to make an impact.
Overview
14
14
years of professional experience
Work History
Technical Sales Representative
Norbar Torque Tools
08.2022 - Current
- High-performing professional excelling in Norbar product and service sales.
- Focus on diverse client base, employing strong sales acumen.
- Conduct compelling product demonstrations with top-notch technical support.
- Build robust customer relationships, resulting in increased repeat business.
- Achieved remarkable budget growth from $1.4 million to $2.3 million in 1.5 years.
- Proactively contribute to continuous improvement through invaluable market research and field insights.
- Consistently surpass sales targets, demonstrating a proven ability to thrive in a competitive market.
Internal Sales Representative
Voestalpine
03.2020 - 07.2022
- Establishing, developing and maintaining positive customer relationships
- Analysing existing/potential customer needs
- Presenting, promoting and selling products/services to existing and prospective customers
- Ensuring the swift resolution of customer problems and complaints
- Keeping abreast the best practices in market and communicating trends back to the business.
Machine Operator
Walshs Glass
02.2010 - 03.2020
- Handling and transportation of heavy equipment and large sheets of glass whilst following strict OH&S guidelines
- Precision cutting of flat laminate/float glass products into various shapes and sizes using hand tools
- Operation of various computerised programs for specialised manufacturing of glass
- Operation of high tech Lisec machinery to cut glass
- Operation of automatic overhead crane for transportation of large sheets of glass
- Responsible for ensuring machine maintenance is conducted in a timely manner and all unsafe or potentially hazardous environments are reported immediately
- Training new employees and apprentices when required.
Education
Cert III in Drafting, Civil Engineering -
South Metropolitan TAFE
Fremantle, WACompletion of Year 11 -
Leeming Senior High School
Leeming, WASkills
- Customer Engagement
- Relationship Building
- Consultative Selling
- Customer Retention
REFERENCES
Jason Paterson, Sales Manager, Voestalpine: 0414 717 205
Clayton Tindale, Engineer, Norbar Torque Tools: 0401 857 390
Timeline
Technical Sales Representative
Norbar Torque Tools
08.2022 - Current
Internal Sales Representative
Voestalpine
03.2020 - 07.2022
Machine Operator
Walshs Glass
02.2010 - 03.2020
Cert III in Drafting, Civil Engineering -
South Metropolitan TAFE
Completion of Year 11 -
Leeming Senior High School
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