Scott Lutgerink

• Directed tyre and mechanical workshop operations for Nicoldea Pty Ltd trading as SNJ Tyres and Mechanical.
• Oversaw staff rosters, training, and daily work allocation across service bays.
• Managed customer enquiries, quotes, and service bookings for tyre and mechanical repairs.

• Completed day-to-day duties accurately and efficiently.
• • Monitored and inspected tyre condition for vehicles in Rio mining group fleet.
• • Followed workplace procedures and risk assessments before each job

Contributed innovative ideas and solutions to enhance team performance and outcomes.

• Help maintain tyre integrity for a fleet of vehicles for Rio mining group

.

• Managed Bob Jane tmarts tyre and wheel retail operations.
• Coordinated customer service across sales floor and workshop.
• Supervised staff rostering, coaching,
• Monitored stock control, ordering, and inventory displays.
• Created weekly work schedules for store personnel.
• Resolved customer complaints in a timely manner.
• Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Conducted daily store operations, including opening and closing procedures and cash handling.
• Recruited, trained and supervised new employees.
• Enforced workplace safety and store compliance procedures.
• Resolved customer enquiries, complaints, and service issues.

• Learned my trade as a front end specialist
• Vehicle services and diagnostics of vehicle issues replacement of worn components
• Remove and replace suspension components for vehicle safety and roadworthy compliance
• Fitting of suspension modifications to improve tyre wear and vehicle handling
• Wheel alignments
• Supported senior mechanics with disassembly, installation, and reassembly tasks.
•