I participate in a variety of outdoor recreational activities Lawn Care Reading I like working with my hands and fixing things Enjoy hobbies that combine physical activity with outdoor exploration Team Sports Swimming Surfing Spending time with my family
Scott MARTIN
Police Officer/ Law Enforcement
Ipswich,QLD
Summary
Adept at conflict de-escalation and emergency management, I enhanced public safety and reduced violence incidents during my tenure with Queensland Police Service. My integrity and relationship-building skills fostered trust within diverse communities for example I spend two years working in a First Nations dry community in the town of Woorabinda, I significantly contributing to improved community relations and effective team mentoring.
Developing specific operations and leading the operation as my time as a Police Officer to target specific community issues that relate to alcohol abuse and reducing the effect alcohol has on community that will reduce Domestic and Family Violence and reduce calls for service in a First Nations community.
Diligent with solid background in law enforcement and community safety. Successfully resolved numerous investigations and maintained public order through effective policing strategies. Demonstrated proficiency in conflict resolution and critical thinking in high-pressure situations.
Law enforcement professional with commitment to protecting public safety and upholding law. Known for reliability, adaptability, and strong sense of duty, contributing to cohesive team environment. Possesses key skills in crisis management and community outreach, ensuring effective collaboration and positive outcomes.
Overview
19
19
years of professional experience
Work History
Police Officer
Queensland Police Service
11.2019 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
Custodial Correctional Officer
Queensland Correctional Services
02.2016 - 11.2019
- Collaborated effectively with multidisciplinary teams to address inmate needs, including medical professionals, counselors, and educators.
- Increased staff preparedness for emergency situations through comprehensive training exercises and drills.
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband materials.
- Supported fellow officers during high-stress scenarios, maintaining composure under pressure and making decisive decisions quickly as needed.
- Proactively identified potential security risks or vulnerabilities within the facility and implemented appropriate measures to address these concerns in a timely manner.
- Assisted in the development of new policies based on best practices within the field of correctional facilities, ensuring continued growth and improvement for all staff members.
- Provided mentoring and guidance to newer officers as needed, helping them acclimate to their new roles and responsibilities effectively.
- Developed rapport with diverse inmate demographics while maintaining professional boundaries, fostering a sense of trust and mutual respect among all parties involved in daily operations.
- Reduced incidents of violence through effective conflict resolution strategies among inmates.
Customer Relations Manager
Credit Corp Group
07.2014 - 02.2016
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Contributed to product development efforts by providing insights on consumer preferences gathered from direct client interactions and feedback analysis.
- Implemented effective communication strategies for better understanding of customer needs and expectations.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Made customers aware of current and new programs and services.
- Designed targeted campaigns to address specific pain points identified through customer surveys, leading to increased satisfaction levels among target demographics.
Greenkeeper
Mounties
04.2010 - 07.2014
- Ensured exceptional playing surfaces by expertly mowing and rolling greens, tees, fairways, and roughs.
- Championed sustainability initiatives like recycling programs or native plant installations throughout the property to minimize ecological impact while improving aesthetics.
- Enhanced course conditions by implementing precise irrigation and drainage systems.
- Optimized course playability with timely bunker raking and sand replacement procedures.
- Maximized staff productivity through ongoing training in technical skills and best practices for greenkeeping tasks.
- Improved turf health with regular aeration, topdressing, and overseeding practices.
- Maintained safe and visually appealing course appearance by trimming trees, shrubs, and hedges.
Kitchen Hand
Red Rooster
06.2006 - 07.2010
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
Education
Diploma - Policing
Queensland Police Service
Brisbane, QLD03-2021
Certificate III - Custodial Practice
Queensland Corrective Services
Queensland02-2017
Certificate III - Horticulture Turf Management
TAFE NSW
NSW11-2013
HSC - HSC
Patrician Brothers Blacktown
Blacktown, NSW09-2009
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- De-escalation techniques
- Patience and empathy
- Community engagement
- Criminal investigations
- Emergency management
- Community relations
- Emergency vehicle operation
Interests
Accomplishments
- Supervised team of 8 staff members in relation to a drug and alcohol operation targeting offenders in a First Nations community.
- Worked and enforced COVID19 restrictions through the COVID19 Pandemic.
- Liaised with other Government agencies to achieve better outcomes and assist victims of crime.
- Completed applications to the courts for Domestic Violence orders to further protect aggrieves.
Languages
English
Timeline
Police Officer
Queensland Police Service
11.2019 - Current
Custodial Correctional Officer
Queensland Correctional Services
02.2016 - 11.2019
Customer Relations Manager
Credit Corp Group
07.2014 - 02.2016
Greenkeeper
Mounties
04.2010 - 07.2014
Kitchen Hand
Red Rooster
06.2006 - 07.2010
Diploma - Policing
Queensland Police Service
Certificate III - Custodial Practice
Queensland Corrective Services
Certificate III - Horticulture Turf Management
TAFE NSW
HSC - HSC
Patrician Brothers Blacktown
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