Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Scott McEwen

Brisbane,QLD

Summary

Sales leader with a proven track record at Gaam Emergency Products, driving revenue growth through strategic sales planning and customer analysis. Expertise in team leadership and process optimization led to enhanced operational efficiency and strong client relationships. Achievements include significant market expansion and improved customer satisfaction.

Overview

27
27
years of professional experience

Work History

Qld Sales Manager

Gaam Emergency Products
THOMASTOWN, Vic
10.2011 - Current
  • Streamlined sales department workflow through effective process changes.
  • Analyzed customer data to uncover trends and growth opportunities.
  • Developed pricing strategies that maximized profits while remaining competitive.
  • Executed strategic sales plans to expand customer base and revenue.
  • Trained and mentored junior sales personnel to enhance team success.
  • Established relationships with key clients while servicing existing accounts.
  • Collaborated with marketing to create targeted promotional materials.
  • Managed daily sales operations, supervising staff and maintaining accurate records.

General Manager of Operations

Sasgar Fire & Rescue
Sandgate, Qld
12.1998 - 10.2011
  • Assessed employee performance and provided constructive feedback on strengths and improvement opportunities.
  • Established quality assurance processes to enhance customer satisfaction.
  • Directed staff members strategically to maximize productivity and efficiency.
  • Coordinated cross-departmental efforts to ensure seamless delivery of services.
  • Created key performance indicators to monitor progress toward organizational objectives.
  • Oversaw daily operations across multiple departments, ensuring adherence to established protocols.
  • Resolved escalated customer service issues promptly to maintain satisfaction.
  • Analyzed survey data to identify trends in customer feedback and inform strategies.

Education

Vehicle Building Apprenticeship - Motor Vehicle Builder

TAFE Queensland
QLD
10-1990

Skills

  • Sales strategy and forecasting
  • Customer analysis and relationship management
  • Market research and pricing strategy
  • Data-driven decision making
  • Team leadership and coaching
  • Conflict resolution and process optimization
  • Sales tracking and performance management
  • Continuous improvement initiatives
  • Sales engagement techniques
  • Product and service management

References

References available upon request.

Timeline

Qld Sales Manager

Gaam Emergency Products
10.2011 - Current

General Manager of Operations

Sasgar Fire & Rescue
12.1998 - 10.2011

Vehicle Building Apprenticeship - Motor Vehicle Builder

TAFE Queensland

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Scott McEwen