Summary
Overview
Work History
Education
Skills
Timeline
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Scott Nadilo

Upper Mount Gravatt ,Qld

Summary

Proven to excel in high-pressure environments, I significantly enhanced delivery efficiency and customer satisfaction at Couriers Please. My expertise in route planning (hard skill) and exceptional customer service (soft skill) led to repeat business and streamlined logistics, demonstrating my ability to meet critical deadlines without sacrificing quality.

Overview

22
22
years of professional experience

Work History

Courier Contractor

Couriers Please
04.2007 - 04.2024
  • Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
  • Enhanced delivery efficiency by optimizing routes and time management strategies.
  • Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
  • Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
  • Demonstrated adaptability when managing unexpected changes in delivery schedules due to unforeseen circumstances.

Operations Manager

Sports Recording Services (SRS)
Woollongaba , Queensland
03.2002 - 04.2007
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Learned and adapted quickly to new technology and software applications.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.

Education

Carmel College
Thornlands, QLD

Skills

  • Package handling
  • Punctuality
  • Deadline-oriented
  • Route Planning
  • Customer Service
  • Working Independently
  • Logistics and Transportation

Timeline

Courier Contractor

Couriers Please
04.2007 - 04.2024

Operations Manager

Sports Recording Services (SRS)
03.2002 - 04.2007

Carmel College

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Scott Nadilo