Samara Kurtz
Summary
Experienced in coordinating administrative tasks and maintaining organized office environments. Strong organizational skills utilized to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
BB Freight Service, Yatala
09.2023 - Current
- Quoting, pricing, and invoicing jobs.
- Booking in jobs, answering large amounts of emails and phone calls.
- Data entry, scanning and organising paperwork and PODS (proof of delivery).
- Organising and booking deliveries, packing pallets and picking items.
- Ordering items.
- Coordinating with Truck drivers and warehouse staff for orders and deliveries.
- Fixing mistakes and dealing with customer complaints.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Team Member
KFC, Southport/Nerang
10.2019 - 09.2023
- Taking orders and speaking with customers.
- Packing orders, making food and prepping the store for open.
- Cleaning and stocking the store.
- Dealing with customer complaints and general similar tasks (I was in management training at the time I left)
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Certificate ii and Certificate iii -
Queensland Academies Health Science Campus
11.2021
Business Bachelor Degree - Finance
Griffith University
06.2025
Skills
- Teamwork
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Customer relations
- Critical thinking
- Scheduling
- Documentation and recordkeeping
Timeline
Administrative Assistant
BB Freight Service, Yatala
09.2023 - Current
Team Member
KFC, Southport/Nerang
10.2019 - 09.2023
Business Bachelor Degree - Finance
Griffith University
Certificate ii and Certificate iii -
Queensland Academies Health Science Campus
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