SCOTT RICKARD
Everton Park ,QLD
Summary
Dynamic General Manager with a proven track record at Utopia Management, excelling in operations management and leadership. Spearheaded strategies that drove year-over-year growth while fostering strong relationships with clients and vendors. Expert in budget control and problem resolution, implementing safety programs that significantly reduced workplace accidents.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Utopia Management
03.2021 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Coordinated with contractors on major renovations, ensuring minimal disruption to building occupants and operations.
- Implemented workplace safety programs that reduced accidents significantly while fostering a culture of safety within the organization.
- Ensured safety compliance by conducting regular inspections, identifying potential hazards, and addressing issues promptly.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Facilities Manager
Scape
01.2018 - 02.2021
- Responded to building emergencies and managed repairs.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
- Controlled expenses to meet budget requirements.
- Interviewed, hired, and trained qualified maintenance employees.
- Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
- Investigated problems and determined appropriate remedies.
- Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.
- Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
- Maintained HVAC, temperature control, electrical and building automation systems.
Facilities Coordinator
Transurban
10.2013 - 12.2017
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Coordinated smooth transitions during office relocations by planning logistics and overseeing the move process from start to finish.
- Served as point of contact for internal and external customers seeking support and information.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Conducted periodic assessments of existing facility conditions, identifying opportunities for improvement and initiating appropriate actions.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
- Collaborated with other departments to foster efficient use of facility space and resources.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Collaborated with cross-functional teams on facility projects, leading to improved work environments and increased productivity.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Enhanced communication between departments by developing a centralized system for submitting maintenance requests and tracking progress.
Education
High School Diploma -
Maitland High
Maitland, NSW11-2019
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Staff management
- Relationship building
Certification
- Realestate & sales licence.
Timeline
General Manager
Utopia Management
03.2021 - Current
Facilities Manager
Scape
01.2018 - 02.2021
Facilities Coordinator
Transurban
10.2013 - 12.2017
High School Diploma -
Maitland High
Similar Profiles
Danilo DoddDanilo Dodd
Maintenance Technician at Utopia ManagementMaintenance Technician at Utopia Management
Ben GaddisBen Gaddis
Property Maintenance Technician at Utopia Property ManagementProperty Maintenance Technician at Utopia Property Management
Lisa HarrisLisa Harris
Assistant Property Manager at Utopia Property ManagementAssistant Property Manager at Utopia Property Management
Kate BergmannKate Bergmann
Optical Dispenser at Da Rin OptometristOptical Dispenser at Da Rin Optometrist
Meleah DrakeMeleah Drake
Real Estate Sales Agent at LJ HookerReal Estate Sales Agent at LJ Hooker