Scott Shier
Southbank,Victoria
Summary
Customer-focused professional with a strong background in construction trade, recognized for enhancing customer satisfaction and retention at Bradnam's Windows and Doors. Proven ability to convert leads into lasting relationships through exceptional communication and collaboration. Meticulous attention to detail has consistently driven project success and exceeded performance goals. Aiming to leverage these skills in a dynamic environment that values team-oriented approaches.
Overview
9
9
years of professional experience
Work History
Construction Worker
Indust 3 Enginering
PInjarra, WA
10.2024 - 12.2024
- Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
- Ensured compliance with local codes regarding building regulations.
- Cleaned or prepared construction sites to eliminate hazards.
- Measured distances accurately using tape measures or laser measuring devices.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Followed blueprints or engineering plans to determine the best methods of assembling structures.
- Mixed concrete, mortar and other materials to prepare building material.
- Installed formwork for concrete structures according to specifications.
- Utilized power tools such as saws, drills and sanders, when necessary, on projects.
- Worked effectively in team environments to make the workplace more productive.
Accounts Manager
Bradnam's Windows and Doors
Carrum Downs, Victoria
03.2024 - 09.2024
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Listened to customer needs to identify and recommend best products and services.
- Managed a portfolio of XX key accounts, ensuring high levels of customer satisfaction and retention.
- Participated in trade shows, conferences, and networking events to represent the company and attract new business.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Negotiated contracts and closed deals, focusing on long-term benefits for both the company and the client.
- Managed multiple accounts simultaneously while meeting deadlines.
Car Salesperson
Annesley Williams
Dublin, Leinster
07.2022 - 12.2023
- Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
- Responded to inquiries from potential customers via email and telephone.
- Analysed customer needs to make suitable product recommendations and demonstrations.
- Maintained up-to-date database of sales contacts and customer information.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Created detailed reports of daily sales activities for management review.
- Greeted customers and provided product information.
- Answered customer inquiries regarding product features, pricing, and availability.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted test drives for prospective buyers.
- Showcased vehicle features and took customers on test drives in local area.
Bricklayer
Gannon Homes LTD
Dublin, Leinster
12.2015 - 05.2022
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Operated a variety of machinery and tools safely and efficiently.
- Installed lintels, arches and other masonry structures.
- Laid bricks in various patterns according to specifications.
- Measured and cut bricks to specific dimensions using a range of hand tools.
- Repaired and restored brickwork on buildings, walls and chimneys.
- Built fireplaces, furnaces and kilns from bricks, blocks and stones.
- Prepared for each job by accurately laying out wall patterns and foundation plans.
- Communicated with clients to provide project estimates regarding materials and Labor.
- Calculated mortar and brick quantity needed for job.
Education
High School Diploma -
Gormanstown College
Ireland08-2013
Some College (No Degree) - Buisness
Dublin Institiute of Technology
IrelandApprenticeship - Bricklayer/Stonemason
Fas
IrelandSkills
- Team-oriented and dependable
- Construction trade expertise
- Attention to detail
- Time management
- Work planning and scheduling
- Converting leads
- Customer rapport
- Excellent communication skills
- Goals and performance
- Customer service
Interests
- Extremely passionate when it comes to Sports and Fitness.
- I play AFL,GAA and Golf.
- I have completed the Hyrox Challenge in Perth.
- Financial Markets - Main interest would be in the FX market.
Timeline
Construction Worker
Indust 3 Enginering
10.2024 - 12.2024
Accounts Manager
Bradnam's Windows and Doors
03.2024 - 09.2024
Car Salesperson
Annesley Williams
07.2022 - 12.2023
Bricklayer
Gannon Homes LTD
12.2015 - 05.2022
High School Diploma -
Gormanstown College
Some College (No Degree) - Buisness
Dublin Institiute of Technology
Apprenticeship - Bricklayer/Stonemason
Fas
Similar Profiles
Paul SantosPaul Santos
Industrial Mechanic and Crew Chief at Indust. Mech. Millrights Local 1507Industrial Mechanic and Crew Chief at Indust. Mech. Millrights Local 1507
Anil KapoorAnil Kapoor
General Manager of Projects at Senyar Copper(Doha Cables,unit Of ElSewedy Indust)General Manager of Projects at Senyar Copper(Doha Cables,unit Of ElSewedy Indust)
Ahmed ShekshekAhmed Shekshek
Business Analyst at My Role As A Business Analyst In The Retail IndustBusiness Analyst at My Role As A Business Analyst In The Retail Indust
ZIXUAN LIUZIXUAN LIU
English Teacher at Turner EnglishEnglish Teacher at Turner English
SUSHILA MUNUSAMISUSHILA MUNUSAMI
Administrative and Warehouse Assistant at AFPRO (Filters) AustraliaAdministrative and Warehouse Assistant at AFPRO (Filters) Australia