Scott Witchard
Red Hill,QLD
Summary
I have Seven Years of dedicated full-time experience in the childcare industry, during which i have encountered a diverse range of work conditions. my role has encompassed various responsibilities, from engaging in face-to-face interactions with parents, staff, children, and other customers to managing essential administrative tasks such as payroll and file management.
over time, I have gained valuable insights into the efficient operations of a childcare centre. my professional approach is characterized by a consistently positive attitude, and maintaining an unwavering eagerness to acquire new skills and absorb fresh information.
i am dedicated to fostering an enjoyable work environment and thrive both as a collaborative team member and in independent work settings
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Coordinator
Helping Hands Network
06.2023 - Current
- Worked with supervisor to assess needs and determine best courses of action.
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Maintained employee records.
- Organized and prepared daily activities and restocked materials and snacks for facility.
- Attended staff meetings, notified parents regarding special events and interacted with families on routine basis.
- Delegated Admin and programming tasks to team members.
- Maintained parental sign-in and sign-out sheets.
- Entered data, generated reports, and produced tracking documents.
- Prepared agendas and took notes at meetings to archive proceedings.
- Gathered and organized materials to support operations.
- Coached employees through day-to-day work and complex problems.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Coordinator
Helping Hands Network
07.2022 - 06.2023
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Gathered and organized materials to support operations.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Used job-related software to draft and finalize written correspondence and documentation.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Utilized proactive communication abilities to resolve employment-related disputes.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Coordinator
Emerald Outside School Hours Care
01.2022 - 07.2022
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Gathered and organized materials to support operations.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Assistant Coordinator
Emerald Outside School Hours Care
01.2020 - 12.2021
- Worked with supervisor to assess needs and determine best courses of action.
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Maintained employee records.
- Organized and prepared daily activities and restocked materials and snacks for facility.
Childcare Assistant
Emerald Christian College
01.2019 - 01.2020
- Supervised free play and other activities to keep children safe.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
Child Care Assistant
Emerald Outside School Hours Care
01.2017 - 12.2018
- Communicated with parents regarding child's behaviour, daily activities, and concerns.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Supervised free play and other activities to keep children safe.
- Maintained child-friendly environment by allowing frequent access to outdoor activities.
- Assisted with meal preparation and feeding to meet children's dietary needs.
Education
Diploma - Early Childhood Education And Care
Horizon 2
Emerald, QLD06.2022
High School Diploma -
Emerald State High School
Emerald, QLD11.2018
Certificate III - Early Childhood Education And Care
Horizon 2
Emerald11.2018
Skills
- Handheld Computer Device Software
- Group Assistance
- Greeting Visitors
- Microsoft Windows
- Volunteer Management
- Lesson Preparation
- Positive Reinforcement Methods
- Active Listening
- Interactive Communication Skills
- Data Gathering
- Document Management System Software
- Time Management Abilities
- Weekly Payroll
- Monitoring
- Emotional Support
- Time Management
- Customer Inquiries
- Microsoft Dynamics
Certification
First aid and cpr
Timeline
Assistant Coordinator
Helping Hands Network
06.2023 - Current
Coordinator
Helping Hands Network
07.2022 - 06.2023
Coordinator
Emerald Outside School Hours Care
01.2022 - 07.2022
Assistant Coordinator
Emerald Outside School Hours Care
01.2020 - 12.2021
Childcare Assistant
Emerald Christian College
01.2019 - 01.2020
Child Care Assistant
Emerald Outside School Hours Care
01.2017 - 12.2018
Diploma - Early Childhood Education And Care
Horizon 2
High School Diploma -
Emerald State High School
Certificate III - Early Childhood Education And Care
Horizon 2