Summary
Overview
Work History
Education
Skills
References
Timeline
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Scotty Mackinnon

Midway Point,TAS

Summary

Motivated professional with extensive entrepreneurial and management experience. Proven ability to build and sustain strong relationships with colleagues, staff, and clients while overseeing administrative and sales teams. Demonstrates effective leadership and collaboration skills, applying business acumen to achieve and surpass organizational objectives.

Overview

24
24
years of professional experience

Work History

Grocery Store Owner

Self Employed- Billy Carte Food Coffee & Provisions
Alonnah, Bruny Island, TAS
08.2024 - 05.2025
  • Negotiated vendor contracts to achieve optimal pricing for products.
  • Maintained comprehensive records of sales, profits, and losses.
  • Supervised equipment maintenance to ensure seamless store operations.
  • Orchestrated marketing campaigns to boost brand visibility and customer acquisition.
  • Resolved customer complaints promptly while fostering a welcoming environment.
  • Managed inventory levels, restocked shelves as necessary.
  • Executed daily store operations, including opening, closing, and cashiering tasks.
  • Enhanced business growth through strategic marketing initiatives.

Store Owner (Part)

The Alonnah General Store
Alonnah Bruny Island, TAS
11.2021 - 11.2023
  • Oversaw grocery store operations, focusing on staff training, stocking shelves, and addressing customer issues.
  • Regularly reviewed supplier contracts to discover cost-saving measures or alternative suppliers.
  • Monitored inventory levels and placed orders to ensure product availability for customers.
  • Maintained accurate documentation of timecards, payroll records, orders, invoices, and operational data.
  • Directed financial activities such as budgeting, forecasting, cash management, and accounting tasks.
  • Identified cost reduction methods without sacrificing quality or customer satisfaction.
  • Assigned tasks to staff while establishing priorities and objectives.
  • Mentored new employees on various company programs to enhance their integration.

Owner Operator (Part)

Dispatch Cafe
New Town Hobart, TAS
02.2018 - 10.2021
  • Guided employees effectively to promote a productive work environment.
  • Sustained client relationships by delivering outstanding customer service.
  • Formulated and implemented policies ensuring organizational compliance.
  • Supervised daily operations, focusing on recruitment and staff development.
  • Ensured adherence to relevant laws affecting business practices.
  • Crafted strategies that enhanced customer loyalty and satisfaction rates.
  • Launched marketing initiatives to draw in new clientele.
  • Managed financial oversight, including budgeting responsibilities.

Bar Manger

The Phoenix 14 Palace St
Victoria London, United Kingdom
11.2014 - 05.2016
  • Managed day-to-day operations encompassing opening/closing tasks, employee scheduling, and payroll procedures.
  • Addressed customer complaints about food quality and beverage service efficiently.
  • Facilitated weekly team meetings to review events, promotions, and menu modifications.
  • Upheld cleanliness standards across bar areas including surfaces and equipment.
  • Evaluated financial metrics to improve labor efficiency and implement cost controls.
  • Monitored compliance with local health regulations for food storage and alcohol service.
  • Procured alcoholic beverages and essential supplies to ensure operational readiness.
  • Developed upselling strategies aimed at increasing overall revenue.

Bar Owner (Self Employed)

Bar Celona & Telegraph Hotel
Salamanca Hobart, TAS
07.2001 - 10.2014
  • Collaborated with local businesses to enhance bar traffic via cross-promotional initiatives.
  • Managed daily operations, prioritizing staff scheduling, inventory procurement, and payment processing.
  • Maintained detailed expense records related to bar operations, including payroll.
  • Kept informed on evolving liquor laws and regulations at both state and local levels.
  • Ensured proper maintenance of equipment in line with health code requirements.
  • Created effective marketing strategies to draw in new customers.
  • Streamlined payment transactions by implementing advanced POS systems.
  • Negotiated vendor contracts for essential supplies like food and cleaning products.

Education

High School Diploma -

Hobart College
Hobart, TAS
11-1993

Taroona High School
Taroona, TAS
12-1991

Bachelor of Arts - Sociology

University of Tasmania
TAS

Skills

  • Client relations and cash handling
  • Leadership and coaching
  • Analytical problem solving
  • Store opening procedures
  • Relationship management
  • Detail-oriented retail operations

References

References available upon request.

Timeline

Grocery Store Owner

Self Employed- Billy Carte Food Coffee & Provisions
08.2024 - 05.2025

Store Owner (Part)

The Alonnah General Store
11.2021 - 11.2023

Owner Operator (Part)

Dispatch Cafe
02.2018 - 10.2021

Bar Manger

The Phoenix 14 Palace St
11.2014 - 05.2016

Bar Owner (Self Employed)

Bar Celona & Telegraph Hotel
07.2001 - 10.2014

High School Diploma -

Hobart College

Taroona High School

Bachelor of Arts - Sociology

University of Tasmania
Scotty Mackinnon