SEAKMOY LIV
Melbourne,VIC
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Online Sales Assistant
De_fitu_
Phnom Penh, Cambodia
12.2020 - 12.2023
- Assisted customers in selecting products based on their needs and preferences.
- Provided product information to potential customers via phone, email, and online chat.
- Maintained up-to-date knowledge of product features and benefits.
- Monitored customer feedback to ensure satisfaction with products and services.
- Resolved customer complaints in a timely manner.
Product Development Intern
Sabay Development
07.2021 - 10.2021
- Tested and reviewed products before they were released to the market
- Researched and connected with wholesalers in China and purchased bulk supplies for the company
- Conducted quantitative and qualitative research on customers' consumption patterns.
Sales Assistant
Phou Poy Development Import Export
01.2020 - 12.2020
- Served walk-in customers, and recommended the types of rice catering to customers' needs
- Submitting bids and responding to emails from customers and resellers.
Education
Master of Management (General) -
University of Melbourne
02.2022 - 12.2023
Bachelor of Science (Major in Civil Systems) -
University of Melbourne
03.2019 - 11.2021
Skills
- 1 year of customer service experience
- Enthusiastic individual who is passionate about making customers satisfied and happy
- Strong communication and interpersonal skills with an outgoing personality
- High self-motivation, excellent problem solver with attention to details
- Able to work and interact effectively in a teamwork environment
- Fluent in English, and Khmer, able to converse in Mandarin at an intermediate level
- Skilled in analyzing data and generating charts, with intermediate proficiency in Microsoft Excel
- Digital marketing knowledge
- Search Engine Optimization
- Online Advertising
Extracurricular Activities
Peer Mentor, University of Melbourne, 03/01/21, 05/01/21, Facilitated mentoring sessions and offered support and guidance to mentees through the identification of university resources, services, and programs.
Languages
English
Full Professional
Chinese (Mandarin)
Limited
Khmer
Native/ Bilingual
Timeline
Master of Management (General) -
University of Melbourne
02.2022 - 12.2023
Product Development Intern
Sabay Development
07.2021 - 10.2021
Online Sales Assistant
De_fitu_
12.2020 - 12.2023
Sales Assistant
Phou Poy Development Import Export
01.2020 - 12.2020
Bachelor of Science (Major in Civil Systems) -
University of Melbourne
03.2019 - 11.2021
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