Sean Barry
Melbourne,VIC
Summary
Self-proclaimed leadership nerd. I have a love of learning and my favourite quote is "Growth, is the only guarantee that tomorrow will improve" by John Maxwell.
Coaching and leading our team to landing organisational changes is an ambition of mine.
Accomplished Change & Deployment Manager at Coles, adept in leading large-scale change deployments and fostering team collaboration. Expertise in stakeholder management and developing team-centric training programs. Demonstrated success in leading & coaching people to enhance customer experience and operational strategies, underpinned by strong problem-solving and effective communication skills. Achieved significant improvements in team performance and project delivery.
Overview
16
16
years of professional experience
Work History
Change & Deployment Manager
Coles Supermarket
07.2023 - Current
- Developed and lead the change plan in the Front of Store technology launches for 550 stores.
- Develop coaching & training programs to develop Customer Service Managers into multi site leaders and coaches to influence store teams to land the changes coming to their stores.
- Lead & develop a team of 12 coaches who are responsible for coaching & equipping store leaders to develop their own team members and land the changes coming to their stores.
- Stakeholder management, coordinating between the project teams responsible for the tech, the 50 coaches nationally, P&C, Safety, our consultant partners and the smarter profit team to have one aligned message in landing the change nationally.
- Project Manager the initial change approach and prepare to handover to BAU.
Change Coach
Coles Supermarket
10.2021 - 06.2023
- Facilitated the implementation of front of store modifications for various stores.
- Specialised in implementing proof of concepts in stores, with a primary emphasis on integrating human-centered design into operational strategies.
- Facilitated store listening sessions to receive input from team members and adapt work approaches accordingly.
- Developing training and coaching materials
- Created customer-centric training materials to improve overall customer experience.
- Created comprehensive change plans to support successful implementation of first-to-market changes in stores.
Caretaking Store Manager
Coles Supermarket
02.2021 - 10.2021
- Lead daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Lead inventory control, cash control, and store opening and closing procedures.
- Coached store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Lead store employees successfully in fast-paced environment through proactive communication and positive feedback.
Franchisee
Barry Brothers Juice Co
02.2016 - 09.2021
- Managed day-to-day operations, overseeing staff scheduling, inventory management, and financial reporting.
- Coordinated successful promotional events aimed at increasing brand awareness and attracting new clientele to the franchise location.
- Built strong relationships with suppliers, negotiating favourable terms and ensuring timely delivery of products and services.
- Ensured compliance with all franchisor requirements, maintaining high standards in product quality and customer service.
- Improved overall customer experience by consistently delivering exceptional service and promptly addressing any issues or concerns.
- Fostered a positive work environment by addressing employee concerns promptly and effectively resolving conflicts as they arose.
Grocery Manager
Coles Supermarket
03.2020 - 02.2021
- Organised efficient merchandise replenishment strategies to keep shelves stocked and well-organised for customers.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
Franchisee
Anytime Fitness
06.2014 - 03.2016
- Managed day-to-day operations, overseeing staff scheduling, inventory management, and financial reporting.
- Coordinated successful promotional events aimed at increasing brand awareness and attracting new clientele to the franchise location.
- Optimized staffing levels during peak hours to ensure optimal customer service while minimizing labor costs during slower periods throughout each day.
Store Manager
McDonald's
11.2008 - 04.2012
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Assisted with hiring, training and mentoring new staff members.
Education
No Degree - Food Sciences And Technology
La Trobe University
Melbourne, VICFacilitator - DISC Behavioural Personalities Styles
Maxwell Leadership
Atlanta Georgia03.2024
Qualified - Coaching, Speaking And Presenting
Maxwell Leadership
Georgia Atlanta03.2024
Skills
- Effective Communication
- Problem-Solving
- Time Management
- Excellent Communication
- Team Collaboration
- Active Listening
- Adaptability and Flexibility
- Decision-Making
- Team building
- Self Motivation
- Interpersonal Skills
- Continuous Improvement
Timeline
Change & Deployment Manager
Coles Supermarket
07.2023 - Current
Change Coach
Coles Supermarket
10.2021 - 06.2023
Caretaking Store Manager
Coles Supermarket
02.2021 - 10.2021
Grocery Manager
Coles Supermarket
03.2020 - 02.2021
Franchisee
Barry Brothers Juice Co
02.2016 - 09.2021
Franchisee
Anytime Fitness
06.2014 - 03.2016
Store Manager
McDonald's
11.2008 - 04.2012
No Degree - Food Sciences And Technology
La Trobe University
Facilitator - DISC Behavioural Personalities Styles
Maxwell Leadership
Qualified - Coaching, Speaking And Presenting
Maxwell Leadership
Similar Profiles
Lara BertoiaLara Bertoia
Second in Charge Retail Team Leader at Coles SupermarketSecond in Charge Retail Team Leader at Coles Supermarket
Mohammad KhaledMohammad Khaled
Shelf Stocker at Coles SupermarketShelf Stocker at Coles Supermarket
Shreyas ShahShreyas Shah
Retail Sales Worker at Coles SupermarketRetail Sales Worker at Coles Supermarket