Sean Bridger
Pascoe Vale,Australia
Summary
Experienced Inbound/Outbound Sales and Client Onboarding Specialist, skilled in managing clients and databases using various CRM platforms. Proven track record of exceeding sales targets, effectively onboarding clients, upselling, and fostering communication and collaboration. Possesses a comprehensive understanding of online systems, client management, and project development. Developed excellent phone etiquette through daily client interactions, prioritizing customer support and ensuring a positive client experience. Additionally, brings an entrepreneurial background with experience in founding and selling a business, as well as over 25 years of diverse experience across multiple organizations, including management positions. Holds a Diploma of Business Marketing from Swinburne TAFE | Knox.
Overview
3
3
years of professional experience
Work History
Client Sales and Onboarding Specialist
Olympus Capital
01.2024 - 08.2024
- Responsible for sales through online presentations, onboarding and upselling of new and existing clients into various investment opportunities.
- Management of client relationships and updates of the CRM databases, ensured a seamless onboarding process, and conducted follow-up communications to ensure exemplary customer service.
- Created online knowledge base inclusive of video, written and audio tutorials.
Client Success Manager
PropTech Group/MRI Software
07.2022 - 01.2024
- Conducted product sales presentations via zoom and Google Meet to real estate agents throughout Australia.
- Onboarded clients and provided after sales follow up.
- Managed phone and client databases, utilizing salesforce, airtable, and a variety of online systems.
- Consistently exceeded company KPIs
Educational Sales Agent
CandleFox
01.2022 - 06.2022
- I was an integral part of a dynamic outbound sales team, where I focussed on selling and onboarding students into online courses based on their interests.
- Developed strong relationships with clients through excellent customer service and regular followups.
- My role involved consistently exceeding monthly KPIs through exemplary phone communication skills, providing tailored solutions to meet clients' needs and expectations.
- Collaborating within a team environment to achieve collective goals.
Education
Diploma of Business Marketing -
Swinburne TAFE | Knox
01.2001
Skills
- Inbound/Outbound Sales
- Database Management
- Communication Skills
- Customer Service
- Time Management
- Ability to learn and adapt
- CRM and Software Knowledge
- Microsoft Office
Placeofbirth
Melbourne
References
- Sharon Waters - Olympus Capital Ltd Client Sales Manager - support@olympuscapital.org · 0492 830 400
- Peter Karanicolas - MRI Software Director of Agency Studio - Peter.Karanicolas@mrisoftware.com · 0435 765 162
- Derek Siackhasone - CandleFox Sales Operations Manager - derek.siackhansone@gmail.com - 0412 889 617
Timeline
Client Sales and Onboarding Specialist
Olympus Capital
01.2024 - 08.2024
Client Success Manager
PropTech Group/MRI Software
07.2022 - 01.2024
Educational Sales Agent
CandleFox
01.2022 - 06.2022
Diploma of Business Marketing -
Swinburne TAFE | Knox
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