Dedicated and organized Operations Manager with over 5 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in 3PL and Supply Chain management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Manager
Bollore Logistics
06.2022 - 05.2024
Operations Manager with peak of 14 client portfolio including some of the worlds leading luxury fashion brands and medical clients
Monthly billing for all clients
30-50 direct reports
Mentoring of numerous employees to gain promotion in the business
Involvement in internal and external GDP and TAPA A audits
5S/6S implementation of new and existing clients
Onboarding of new clients including development of KPI’s, SOP’s and weekly P&L trackers
QHSE Manager for Erskine Park sites involving site safety audits, weekly toolbox talks, RTW co-ordinator, incident reporting and root cause analysis
CSR team member implementing site wide CSR and safety initiatives
Organised and implemented site moves of clients to reduce footprint in offsite storage.
Dock / Dispatch Manager
Pet Circle
09.2020 - 06.2022
Management of inbound and outbound dock functions
Development and Implementation of all dock Standard Operating Procedures
Development and Implementation of dedicated fleet for Sydney Metro
Development and Implementation of Chain of Responsibility
CHEP account management
Building and managing relationships with Suppliers and 3rd Party Transport Companies
Managing relationships with internal and external stakeholders
Staff rostering in line with business expectations
Workplace Health and Safety Representative
Implementation and review of COVID safe protocols within the business
Cross function training to cover for leave.
Warehouse and Logistics Manager
Sydney Food and Packaging
12.2018 - 10.2021
Organisation and despatch of 150 – 200 loads to café and restaurant businesses in Sydney Metro area
Managing 20 staff over 2 shifts
Creation and implementation of processes and procedures
Liaising with internal and external customers in order to streamline business functions
Set up and sequencing of all customer delivery runs to ensure best route and efficiency
Planning and set up of new warehouse function.
Warehouse and Logistics Manager
Mayers Fine Foods
10.2019 - 08.2021
Management of FMCG warehouse
Supply of orders to Sydney Cafes and Restaurants
Supply of orders to Major Supermarket Chains
Development and implementation of Standard Operating Procedures
Heavy focus on Quality Assurance / temperature control and monitoring
Workplace Health and Safety Management
Managing relationships with Suppliers
Managing relationships with internal and external stakeholders
Development, implementation and review of COVID safe protocols within the business
Staff management.
Operations Supervisor - Transport Allocator / Training Manager / Operations Manager
Toll – Woolworths SRDC Minchinbury
08.2015 - 10.2018
Organisation and despatch of 300 – 600 loads a day to all Woolworth’s stores in the Sydney Metro area
Driver rostering of 150 permanent drivers plus casuals and sub-contractors
Driver training, including company and site specific inductions and ongoing training in new policies and legislation
On time delivery analysis
Management of Speed and Fatigue breaches including discipline for offending employees
Management WHS Representative attending WHS meetings and addressing concerns of employees
Daily Operational Meetings with Woolworths
Fortnightly Continuous Improvement Meetings with Woolworths and Project management for CI Projects
Planning and hosting of employee and management Toolbox Talks
Financial analysis for sub-contractor pays
Weekly P&L analysis with Business Manager and Executive General Manager
Highly unionised site needing a lot of Industrial Relations attention
Misconduct Investigation and Discipline for employees.
Education
Cerificates 1-4. - Transport And Logistics
TAFE NSW
Quakers Hill, NSW
01-2009
High School Diploma -
St Dominic's College
Kingswood, NSW
11-2001
Skills
Supply Chain Management
3PL Operations Management
Rostering
Payroll
Transportation management systems
Operational management
Order Fulfillment
Team Management
Continuous Improvement
Lean Six Sigma / 5S
Distribution Management
Vendor Relationship Management
QHSE & CSR Management
Chain of Responsibility
Accomplishments
2023 - Target yield for 2023 was 6%. 13.1% achieved across all Bollore accounts.
Targets achieved through careful roster planning, daily workload planning and development of weekly P&L tracking.
0 LTI achieved across managed accounts and staff for 2022/2023.
Certification
SIRA Return to Work Co-Ordinator – 2024
First Aid, CPR & AED – 2023
Mental Health First Aid Certificate – 2023
Chain of Responsibility – online course 2022
Toll Critical Incident Management training - 2018
Workplace fatality Training - 2018
Safe Work NSW - Workplace Health and Safety Representative Training Course - 2018
LO – Order Picker Licence - Current
LF – Forklift License - Current
Certificate III – Competitive Manufacturing, 5S and LEAN - 2009
Personal Information
Hobbies: LEGO, Video Games, Motor Sports - Formula One
References
Tony Clark, Huhtamaki (Former Bollore Site Manager), 0451569422, Supply Chain and Operations Manager
Frederic Parent, Bollore, 0407014223, Logistics Director – Pacific
Carl Xuereb, 0402215945, Private Contractor - Logistics
Timeline
Operations Manager
Bollore Logistics
06.2022 - 05.2024
Dock / Dispatch Manager
Pet Circle
09.2020 - 06.2022
Warehouse and Logistics Manager
Mayers Fine Foods
10.2019 - 08.2021
Warehouse and Logistics Manager
Sydney Food and Packaging
12.2018 - 10.2021
Operations Supervisor - Transport Allocator / Training Manager / Operations Manager