Sean Goggin
Moama,Australia
Summary
As a seasoned Manager, I bring a wealth of experience in leading high-performance teams and achieving commercial success in complex, highly regulated environments. My background in operations management, coupled with my passion for community service, positions me uniquely to drive strategic initiatives and foster growth.
With a strong reputation in the Echuca/Moama community, I am dedicated to contributing to the continued success and growth of organizations I work with.
Overview
24
24
years of professional experience
Work History
Regional Operations Manager
Discovery Holiday Parks
04.2019 - Current
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Manage a team of over 200 employees, fostering a positive work environment that encouraged collaboration and professional growth.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
- Oversaw multiple facility expansions, ensuring timely completion within budget constraints.
- Devised strategic plans focused on long-term growth while addressing immediate operational challenges.
- Developed strong relationships with key stakeholders, ensuring continued business success.
Resort Manager
Tindarra Resort
01.2015 - 03.2019
- Enhanced guest satisfaction by implementing personalized services and addressing individual needs.
- Negotiated contracts with suppliers effectively, securing competitive pricing on products and services required for resort operations.
- Ensured compliance with industry regulations governing safety, hygiene, environmental sustainability practices at the resort facilities.
- Managed budgets effectively, ensuring profitability and financial stability of the resort.
- Streamlined resort operations for increased efficiency and improved guest experiences.
Industry Development Manager
Murray Regional Tourism
01.2014 - 01.2015
- Presented project updates during executive meetings to maintain transparency around progress towards key objectives while addressing any concerns raised by leadership stakeholders.
- Balanced competing priorities and resource constraints to deliver optimal results within the context of project timelines and budgetary restrictions.
- Coordinated with marketing and sales teams to ensure product features met market demands and customer expectations.
- Spearheaded development of new software feature, significantly enhancing user engagement across platform.
Owner - Operator
Old Coach Motor Inn
01.2011 - 01.2014
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
Bank Manager
Bendigo Bank
01.2001 - 01.2011
- Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.
- Built strong relationships with local businesses, fostering partnerships that benefited both parties.
- Led efforts for branch growth, successfully achieving targeted loan portfolio expansion while maintaining credit quality.
- Developed a loyal customer base through personalized service and tailored financial solutions.
- Championed community involvement initiatives to strengthen the bank''s reputation as a responsible corporate citizen.
- Oversaw budget planning and expense management for the branch, ensuring financial goals were met or exceeded consistently.
Education
Diploma - Tourism & Travel Management
Tafe NSW
Certificate IV - Finance & Mortgage Broking
Kaplan International
Certificate IV - Workplace Training & Assessment
RMIT
VCE -
Catholic College Bendigo
Skills
- Excellent interpersonal skills
- Staffing oversight
- Outstanding communication skills
- Forecasting
- Compliance management
- Facility management
- Operational Efficiency
- Performance evaluation and monitoring
- Effective leader
- Strategic Partnerships
Community Service
- Committee Member, Echuca Moama Accommodation Association, 01/01/18, Present
- Member, Rotary Echuca, 01/01/18, Present
- President, Echuca Moama Accommodation Association, 01/01/12, 12/31/13
- Founder, Breathe Easy Committee, 01/01/12, Present
- Board Member, Horizon House Foundation Bendigo, 01/01/04, 12/31/10
- Board Member, Lead on Youth Advisory Committee, 01/01/06, 12/31/07
- Board Member, Empowering Eaglehawk, 01/01/07, 12/31/08
References
- Mark Francis, CEO Campaspe Port Enterprise 0429 509 455
- Victoria Fox, General Manager Events Discovery Parks 0422 446 378
- Kathryn McKenzie, Ex CEO Echuca Moama Tourism 0429 228 900
Personal Information
Date of Birth: 03/01/77
Community Involvement
Vice Chair Board - Echuca Moama Toursim
2021 - 2024
Board Member - Tasmanian Caravan Association
2021 - 2023
President - Echuca Moama Accommodation Association
2015 - 2019
Board Member - Horizon House
2008-2012
Timeline
Regional Operations Manager
Discovery Holiday Parks
04.2019 - Current
Resort Manager
Tindarra Resort
01.2015 - 03.2019
Industry Development Manager
Murray Regional Tourism
01.2014 - 01.2015
Owner - Operator
Old Coach Motor Inn
01.2011 - 01.2014
Bank Manager
Bendigo Bank
01.2001 - 01.2011
Certificate IV - Finance & Mortgage Broking
Kaplan International
Certificate IV - Workplace Training & Assessment
RMIT
VCE -
Catholic College Bendigo
Diploma - Tourism & Travel Management
Tafe NSW
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