Highly motivated professional with experience in recruitment, employee relations and performance management. Demonstrated ability to assess personnel needs and develop comprehensive recruitment strategies. Proven track record of success in training and developing new employees, leading to improved job satisfaction and retention.
Overview
9
9
years of professional experience
1
1
Certification
Work History
H.R Manager (6 Month Secondment)
Cancer Council Tasmania
06.2024 - Current
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Organized and led staff orientation programs and training to promote collaboration.
Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Disability Employment Consultant
Advanced Personnel Management (APM)
03.2022 - 06.2024
Collaborated with employers to create customized job descriptions that meet the needs of both the employer and the potential employee
Coordinated meetings between employers and job seekers with disabilities
Provided follow up services after placement has been secured in order to ensure successful integration into new positions
Developed relationships with local businesses to increase awareness of hiring individuals with disabilities
Developed and implemented job-seeking strategies for individuals with disabilities to secure gainful employment
Attended community events such as career fairs to promote employment services
Business Manager (4 Month Secondment)
Advanced Personnel Management (APM)
09.2023 - 01.2024
Managed the day-to-day operations of the business including resource management, monitoring workflows and ensuring deadlines are met
Established key performance indicators to track progress of business objectives and goals
Assisted in creating and executing marketing plans
Established performance goals and objectives, monitored progress, and ensured compliance with company standards
Community Support Worker
Planetree Studios
06.2016 - 07.2022
Developed positive relationships with clients while maintaining professional boundaries
Facilitated group activities and individual sessions to foster personal growth and development
Performed administrative tasks such as scheduling appointments or preparing reports
Enforced safety regulations at all times while working with vulnerable people
Individual Support Aide
Eastside Lutheran College
02.2021 - 03.2022
Prepared necessary materials as directed by the teacher
Assisted teachers in creating and implementing lesson plans for students
Maintained a safe and supportive classroom environment for all students
Monitored student progress and provided feedback to teachers on their performance
Supported discipline policy of the classroom, resolving conflicts between students
Disability Support Worker
TLC First Support Services
03.2020 - 02.2021
Built positive relationships with clients and families
Assisted clients in developing independent living skills such as personal hygiene, budgeting, meal preparation and job-seeking
Maintained accurate records of client progress using appropriate documentation methods
Facilitated access to community resources and recreational activities
Team Leader
Storm Group
08.2018 - 03.2020
Ensured all safety protocols were followed during door-to-door sales activities
Identified areas of opportunity for expanding existing client base through research of target markets
Provided coaching and feedback to staff on an ongoing basis in order to improve job performance
Held daily check-ins with team members to set objectives and monitor progress
Conducted regular training sessions with sales team members to ensure effective sales techniques were used
Managed a team of 7 sales representatives to routinely hit KPI's
Assistant Cafe Manager
Compass Group
05.2017 - 08.2018
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Oversaw daily operations of the cafe, ensuring compliance with all health codes and regulations
Managed cafe inventory levels by following ordering practices
Resolved customer complaints promptly while maintaining high standards of hospitality
Promoted vibrant cafe by delivering on commitment to presentation and cleanliness
Education
Certificate IV - Business Management
Open Colleges Australia
Online
01-2024
Skills
Business Operations
Service Delivery
Project Management Support
Negotiation Skills
Staff Retention
Sales Presentation
Employee relations
Records management
Certification
WWVP Card
Certificate II (Tourism)
Successful Completion of Year 12
Timeline
H.R Manager (6 Month Secondment)
Cancer Council Tasmania
06.2024 - Current
Business Manager (4 Month Secondment)
Advanced Personnel Management (APM)
09.2023 - 01.2024
Disability Employment Consultant
Advanced Personnel Management (APM)
03.2022 - 06.2024
Individual Support Aide
Eastside Lutheran College
02.2021 - 03.2022
Disability Support Worker
TLC First Support Services
03.2020 - 02.2021
Team Leader
Storm Group
08.2018 - 03.2020
Assistant Cafe Manager
Compass Group
05.2017 - 08.2018
Community Support Worker
Planetree Studios
06.2016 - 07.2022
Certificate IV - Business Management
Open Colleges Australia
Similar Profiles
Vanessa DouglasVanessa Douglas
Non-executive Board Director at Tourism Industry Council Tasmania (TICT)Non-executive Board Director at Tourism Industry Council Tasmania (TICT)