Sean Kim
Wahroonga, Sydney,Australia
Summary
A driven professional with 4.5 years of experience working as an IT business or process analyst, with leading involvement in several projects with a focus area or key requirements in security. Practised in assessing situations from both a user and technical perspective. Looking to upskill in technical skills in the area of cybersecurity as the technical aspects were most enjoyable.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work history
Business Analyst
Lanrex
Sydney, New South Wales
06.2022 - Current
- Audited organisation against ISO:27001:2013 managerial requirements and controls across 14 domains and successfully led certification
- Planned and managed product implementation of MS Teams/Sharepoint and standardised document organisation for each department, with security as one of the focus areas.
- Gathered functional and non-functional requirements for technology implementation projects and technology procurement.
- Managed requirements for traceability and project success, using agile principles.
- Documented and designed data flows, automations, and CRM entity relationships using Power Automate and Power Apps.
- Led stakeholder discovery interviews and managed relationships
- Wrote digital transformation strategy framework, incorporating elements of target operating models, business architecture and change/culture management.
- Gathered and presented issues and opportunities and conducted business capability mapping to highlight application sprawl and security and compliance risks.
Process Analyst
Lanrex
Sydney, New South Wales
08.2021 - 06.2022
- Designed detailed and high-level process maps for both clients and internal use, using BPMN methods with Visio, Promapp, and MIRO.
- Streamlined business operations by identifying and addressing process inefficiencies and people dependencies, using process improvement methodologies. Examples include onboarding/offboarding process, IT application access control, packing and shipping, centralised inventory management, asset lifecycle management.
- Configured systems, forms, workflows, and provided application support.
Education
Bachelor of Commerce in Information Systems -
University of New South Wales
02.2016 - 09.2020
Bachelor of Economics -
University of New South Wales
02.2016 - 09.2020
Skills
- Attention to Detail
- Curiosity
- Prioritises good design to account for future issues
- Root cause analysis and pattern recognition
- Human-centred and end user perspectives
- Communication Skills with technical and non-technical stakeholders
- Substantial exposure to IT help desk and NOC processes
Timeline
Business Analyst
Lanrex
06.2022 - Current
Process Analyst
Lanrex
08.2021 - 06.2022
Bachelor of Commerce in Information Systems -
University of New South Wales
02.2016 - 09.2020
Bachelor of Economics -
University of New South Wales
02.2016 - 09.2020
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