Summary
Overview
Work History
Education
Skills
Timeline
Generic

SEAN KING

Hawthorn,VIC

Summary

Organized and dependable candidate with a strong ability to manage multiple priorities and maintain a positive attitude. Motivated by creating efficient and safe working environments to enhance team productivity. Experienced in processing, monitoring, and reviewing high-volume orders in fast-paced settings. Proven track record of developing and maintaining productive relationships with vendors, customers, and staff. Proficient in Microsoft Dynamics 365, SAP, and Excel, equipped to contribute to the organization's success.

Overview

7
7
years of professional experience

Work History

Warehouse Team Leader

IXL Home
07.2022 - 08.2024
  • Supervised warehouse operations by managing employees during shifts.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Encouraged and motivated warehouse team to consistently accomplish operations goals and exceed KPI's
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Operated warehouse material handling equipment correctly to move loads - Forklift, pallet jack.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Used Dynamics 365 to reconcile daily inventory.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.



Service Technician / Warehouse Operator

IXL Home
01.2022 - 06.2022
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tested systems, noting issues and completing preventive maintenance.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Completed reports on stock movements for weekly data reports
  • KPI of 7 Serviced Units per day

Customer Service Representative

Grimleys
02.2021 - 08.2021
  • Processed customer service orders promptly to increase customer satisfaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Developed and updated databases to handle customer data.
  • Handled customer inquiries and suggestions courteously and professionally.

Trade Sales Representative

Kirby
03.2019 - 09.2020
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Recommended complementary purchases to customers, increasing revenue.
  • Managed efficient cash register operations.
  • Used in-store system to locate inventory and place special orders for customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Developed strong rapport with customers and created positive impression of business.

Warehouse Storeperson

HK Wentworth
05.2017 - 01.2019
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Strapped items down over protective padding to secure throughout transportation.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Operated equipment while observing standard safety procedures.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Managed day-to-day operations of warehouse to keep everything running smoothly.

Education

Forklift And Order Picker Licence

Full VIC Manual Drivers Licence

Skills

  • Order Facilitation
  • Key Performance Indicators (KPIs)
  • Inventory Replenishment
  • Order Management
  • Quality Assurance
  • Shipping and Receiving
  • Forklift Operation
  • Records Accuracy
  • Logistics
  • Loading and Unloading
  • Equipment Efficiency
  • Warehouse Organization
  • Computer Literate

Timeline

Warehouse Team Leader

IXL Home
07.2022 - 08.2024

Service Technician / Warehouse Operator

IXL Home
01.2022 - 06.2022

Customer Service Representative

Grimleys
02.2021 - 08.2021

Trade Sales Representative

Kirby
03.2019 - 09.2020

Warehouse Storeperson

HK Wentworth
05.2017 - 01.2019

Forklift And Order Picker Licence

Full VIC Manual Drivers Licence

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SEAN KING