Sean Leahy

. Conduct cold calls to prospective clients to generate interest in products/services.

. Utilize scripts and adapt conversations to effectively present value propositions.

. Collaborate with the sales team to develop strategies for improving lead conversion rates.

. Meet or exceed weekly and monthly lead generation and appointment-setting targets.

• Improved decision-making processes with accurate data analysis and visualization techniques.
• Trained junior analysts on best practices, improving overall team performance and productivity.
• Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
• Promoted a positive work environment through proactive conflict resolution tactics during interpersonal disputes among employees.
• Improved data quality with thorough validation, cleansing, and profiling procedures.

• Achieved successful negotiation outcomes by employing effective communication and active listening skills.
• Built strong relationships with clients to understand their needs and provide tailored solutions.
• Developed comprehensive negotiation strategies for complex deals, leading to increased revenue and client satisfaction.
• Managed high-pressure situations effectively, resulting in mutually beneficial agreements between parties.

• A Service Management Company who specialize in telecommunications.
• Worked as part of a team to sell Affinity offers on behalf of Three Mobile.
• A fast paced environment with monthly targets the main aim.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.

• A Telecommunications company franchised with the Three network
• While achieving monthly targets, I also had to resolve customer issues, and was under training to become a supervisor.
• Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
• Upheld high standards of customer service by promoting and upselling new products and services.
• Trained and mentored new sales representatives.

• A sport-fashion retailer
• Worked as part of a massive team trying to achieve daily store targets
• I worked mostly on the floor in footwear while also upselling products
• I also worked in the stock room taking in and shipping out deliveries.