Sean Lehmann
Robina,Queensland
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with over 20 years of experience in team leadership within the Hospitality industry. Background includes sales, management and customer service in fast-paced settings.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Shuck Restaurant
01.2005 - 08.2023
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
Restaurant Manager
Melrose, Seaworld Resort
03.2004 - 01.2005
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
Restaurant Supervisor
Vie Restaurent, Versace Gold Coast
08.2004 - 05.2005
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
Chef De Rang
Vanitas, Versace Gold Coast
01.2002 - 05.2003
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Skills
- Leadership and Management
- Customer Service
- Financial Management
- Inventory Control
- Menu Development and Innovation
- Health and Safety Compliance
- Problem Solving and Decision Making
- Communication
- Time Management
- Training and Development
- Event Planning and Catering
- Adaptability
Certification
Responsible Service of Alcohol (RSA)
Timeline
Restaurant Manager
Shuck Restaurant
01.2005 - 08.2023
Restaurant Supervisor
Vie Restaurent, Versace Gold Coast
08.2004 - 05.2005
Restaurant Manager
Melrose, Seaworld Resort
03.2004 - 01.2005
Chef De Rang
Vanitas, Versace Gold Coast
01.2002 - 05.2003
Responsible Service of Alcohol (RSA)
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