Sean Maxwell

Lead a team of 20 staff through a significant transition period, overseeing the management of 2400 properties. Manage the largest Together Home allocation in the state with a $22 million budget that I directly managed.

• Resolving complex tenancy issues
• Staff Management
• Overseeing staff performance and development
• Overseeing budgets and Financial Management of division and Together Home program
• Designing and implementing new policies and procedures
• Project Management
• Liaising with Stakeholders and managing relationships
• Preparation of Ministerial Responses
• Enhanced team performance by implementing strategic management plans and setting clear objectives.
• Streamlined divisional operations for increased efficiency through process improvement initiatives.
• Developed high-performing teams through effective recruitment, training, and mentoring programs.
• Organising safety inspections and audits
• Representing Link Wentworth Housing at NSW Civil & Administrative Tribunal for complex tenancy matters

Lead a team of 8 staff that overseen the tenancy management management of 950 properties.

• Resolving complex tenancy issues
• Managing staff
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Responding to issues involving anti-social behavior
• Liaising with Stakeholders
• Feedback/complaint Responses
• Organising safety inspections and audits
• Represent Link Wentworth Housing at NSW Civil & Administrative Tribunal
• Preparing briefs of evidence for the NSW Civil & Administrative Tribunal
• Investigate tenancy breaches

This has been a varied, my primary duties have been overseeing the
arrears process for the organisation, providing reports for
management and attending NCAT for complex tenancy and arrears
issues. I also assist Housing Managers with their workload by
providing advice and assisting them with complex tenancies.

• Resolving complex tenancy issues
• Overseeing arrears process for all tenancies
• Providing weekly reports for management
• Liaising with Stakeholders and support agencies
• Represent Bridge Housing at NSW Civil & Administrative Tribunal
• Preparing briefs of evidence for NSW Civil & Administrative Tribunal
• Investigate matters of fraud and tenancy breaches
• Provide advice and guidance to Housing Managers
• Assist Housing Managers with complex matters
• Dealing with complex tenancy matters at NCAT

This role primarily involves overseeing housing co-operatives ensuring
they are managing their properties effectively, meeting all required
obligations and providing tenancy management guidance.

Managing all facets of tenancy management

• Resolving tenancy issues
• Responding to emergency situations and facilitating repairs.
• Processing applications applying relevant escalation procedures
• Overseeing budgets and Financial Management of Co-Op’s
• Involved in working groups designing and implementing new policies and procedures
• Liaising with Stakeholders
• Dealing complex cases
• Represent CENSW at NSW Civil & Administrative Tribunal
• Preparing briefs of evidence for the NSW Civil & Administrative Tribunal
• Investigate matters of fraud and tenancy breaches
• Oversee Co-Op’s to ensure they are meeting all obligations
• Plan, design, implement and manage multiple projects

This position seen me completely manage all facets of a multi-million dollar business. I turned the business from producing consecutive
losses into profit. I laid the ground work and implemented
strategies, business partnerships and financial plans that saw the
business receive a net profit in excess of a $2 million dollars the following year.

• Budget Forecasting
• Preparation of financial reports for owner
• Financial Management of business
• Negotiation of and review of trade agreements
• Project Planning and management
• Advertising and marketing of specific brands to various audiences
• Staff management of over 80 staff
• Liaising with stakeholders
• General accounting and bookkeeping
• Researching and sourcing new avenues of income
• Negotiation and implementation of commercial partnerships
• Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
• Developed and executed strategic plans for business growth and expansion, resulting in increased market share.

This position I was primarily a Senior Client Service Officer, I would also
act as Team Leader on regular intervals for periods of time. I would
primarily deal with deal complex issues, overseeing staff, dealing with
stake holders and the management of assets. I would regularly deal
with people and from various cultural backgrounds and worked closely
with the Indigenous community.

• Overseeing the management of 4200 properties
• Managing staff
• Resolving tenancy issues
• Conducting Inspections
• Responding to issues involving anti-social behaviour
• Oversaw the reallocation of assets through sales and
• purchases to optimise housing suitability
• Liaising with contractors
• Liaising with Stakeholders
• Dealing complex cases
• Ministerial Responses
• Managing maintenance contractors
• Represent FACS Housing at NSW Civil & Administrative
  Tribunal
• Preparing briefs of evidence for the NSW Civil &
  Administrative Tribunal
• Investigate matters of fraud and tenancy breaches