Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
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Sean Michael

Sydney,NSW

Summary

Dynamic operations manager with a proven track record at The Mancave Lounge, excelling in budget management and inventory forecasting. Skilled in problem-solving and client relations, I successfully coordinated multiple work stations, enhancing customer satisfaction and operational efficiency. My leadership fostered a collaborative environment, driving team performance and achieving business goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager of Operations

The Mancave Lounge
Smithfield , NSW
10.2024 - Current
  • Coordinated operations of four stations nightly, including shisha bar, dessert bar, floor, and burger truck.
  • Conducted daily and weekly stocktake to ensure accurate inventory management.
  • Scheduled rosters effectively for optimal coverage inside and outside work hours.
  • Operated as manager and staff during peak attendance nights.
  • Investigated customer complaints related to product and service quality or delivery issues.
  • Created and managed budgets for operational departments and monitored progress against goals.

CEO

Dijon Cafe & Grill
Minchinbury, NSW
11.2023 - 08.2024
  • I envisioned, renovated, and brought my dream café to life by myself.
  • Assessed financial performance of the organization on a regular basis and identified areas for improvement.
  • Recruited, trained, mentored, and managed employees at all levels within the organization.
  • Negotiated contracts with vendors to secure competitive pricing for goods or services.
  • Analysed market trends and customer data to inform decision-making processes.
  • Assisted in developing strategies for increasing followership and engagement rates.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.

Youth Sports Coach

Kickstart Australia
Sydney, NSW
03.2023 - 12.2023
  • Instructed youth athletes on proper techniques for batting, fielding, throwing and pitching.
  • Encouraged good sportsmanship among players both on the field and off it.
  • Helped organize tournaments or special events related to the sport being coached.
  • Created a positive environment that encouraged teamwork among athletes.
  • Organized team practices and monitored player progress during games.
  • Demonstrated proper technique when demonstrating exercises or drills to the team.
  • Developed and implemented sports drills to improve the physical fitness of youth players.

Office Administrative Assistant

Auto Base Jap Imports
Kingswood, NSW
01.2021 - 12.2022
  • Greeted visitors and responded to inquiries in a professional manner.
  • Ordered supplies and maintained an inventory of office equipment.
  • Maintained accurate inventory records of all used cars on the lot.
  • Assisted customers in selecting appropriate models based on their individual needs.
  • Monitored and tracked sales trends to ensure optimal stock levels.
  • Ensured proper storage of vehicles in accordance with safety regulations.
  • Handled confidential documents with discretion when required by the Owner.
  • Developed, maintained and managed daily schedule for Owner.
  • Maintained updated records of all financial transactions conducted by the owner.
  • Screened phone calls and emails to prioritize requests from clients or colleagues.

Education

Bachelor of Architecture - Architecture

University of Western Sydney
Sydney, NSW
06-2027

Skills

  • Architectural design and CAD software
  • Project management and building regulations
  • Client relations and customer service
  • Budget and financial management
  • Problem solving and business optimization
  • Documentation and reporting
  • Inventory management and forecasting

Affiliations

  • Pro Basketball Player on the weekends.
  • Golf enthusiast

Certification

  • Certified barista
  • RSA License (bartend for my mates business when needed)

Languages

English
Native/ Bilingual
Fiji
Professional
Urdu
Professional
Arabic
Limited

References

References available upon request.

Timeline

Manager of Operations

The Mancave Lounge
10.2024 - Current

CEO

Dijon Cafe & Grill
11.2023 - 08.2024

Youth Sports Coach

Kickstart Australia
03.2023 - 12.2023

Office Administrative Assistant

Auto Base Jap Imports
01.2021 - 12.2022

Bachelor of Architecture - Architecture

University of Western Sydney

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Sean Michael