Summary
Overview
Work History
Education
Skills
Certification
Summary Of Career Path
Accomplishments
Qualifications Credentials
Key Competencies Skills Attributes
Career Profile Overview
References
Additional Information
Timeline
AccountManager
Sean Redding

Sean Redding

Brisbane,Qld

Summary

A dedicated retailer that can quickly identify potential has the personality and people management skills to get results. Being hands on with an excellent work ethic backed with a superb business acumen.


I see my self as authentic leader with a work ethic to get results often going above and beyond to meet deadlines and KPI's for the business.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Retail Performance Lead (Multi Site)

United Petroleum
11.2023 - Current
  • Point of contact for 18 United Petroleum Sites throughout Qld/NSW , regular travel.
  • Daily analysis of sales , identifying trends and putting in strategy's to maintain sales and market share.
  • Ensuring retail excellence around promotional execution. Driving Pie Face sales through cabinet presentation team member engagement with customers.
  • Coach Commission Agents in best practice around the audit and compliance process along with food safety. Ensuring HSSE compliance on site is adhered to.
  • Compiling detailed reports analysing sales data and presenting to the Retail General Manager.
  • Conducting quarterly fuel integrity check , identifying losses and reporting to the fuel department.
  • Assisting in the interview process in identifying suitable candidates to become Commission Agents - Advising the General Manager on Suitability.

Retail Compliance Specialist

Crossmark
03.2021 - 11.2023
  • Conducting retail and financial compliance audits within United Petroleum Service Stations
  • Following policy and procedures and coaching compliance
  • Comprehensive understanding of the United Business
  • Produce data to communicate results
  • Ensuring accountability
  • Detailed reporting ensuring accuracy and attention to detail
  • Conducting Pie Face Audit, Spot check Audit, HSSE Audit
  • Ensuring Compliance, coaching CA's and team members
  • Following up on Audit results coaching site team members and advising on best practice based on best practice and direction from United Petroleum
  • Building relationships with C.A's and team members to ensure collaborative efforts ensure improved results
  • Communicating with Pie face regarding quality issues and possible solutions
  • Retail acumen and previous hands-on experience to identify issues within the store that require escalation
  • Performing other auditing tasks as required.

Corporate Store Manager

7-11
09.2017 - 02.2021
  • Increased overall store performance by implementing strategic sales techniques and exceptional customer service.
  • Developed a highly motivated team through regular training sessions and consistent feedback for continuous improvement.
  • Managed inventory effectively, resulting in reduced shrinkage and increased product availability for customers.
  • Analyzed financial reports to identify trends and areas for growth, leading to improved profitability across all departments.
  • Maintained a clean, safe, and organized store environment, ensuring compliance with company guidelines and local regulations.

Education

Diploma - Agriculture

Lackham Agricultural College
United Kingdom.

Skills

  • Ability to develop the full potential of staff and the management team by recruiting the right mix of skills Training and motivating staff ensuring development and accountability
  • Building, motivating and empowering the team; encouraging active involvement, commitment, consultation, self-management, networking and participative decision-making
  • To meet deadlines around reporting/ presenting excellent time management ability to work independently , produce schedules
  • Ability to create compliance audits in the workplace to ensure compliance is adhered to
  • To coach managers and teams to rectify audit actions to prevent repeat findings and ultimately make a safe work place
  • Ability to analyse the PL and identify areas of concern Devise accountable actions to improve results
  • Analytical Skills - Around loss prevention and fraud in the retail space Producing detailed reports and dealing with disciplinary action
  • Excellent communicator both written and verbal
  • Ability to assimilate within a cultural diverse work place

Certification

  • C Class Drivers Licence - HR O
  • Current Forklift Licence
  • Elevated Work Platform Licence

Summary Of Career Path

  • 03/2021, Current, Retail Specialist, United Crossmark
  • 09/2017, 02/2021, Corporate Store Manager, 7-11
  • 03/2019, 08/2019, Relief Area Manager, 7-11
  • 02/2016, 06/2017, Customer Service Manager, 1st Choice Browns Plains
  • 06/2014, 01/2016, Store Manager, Liquor Land
  • 11/2013, 06/2014, Merchandise Manager, 1st Choice Browns Plains
  • 10/2013, 11/2013, Merchandise Manager, 1st Choice Salisbury
  • 06/2012, 10/2012, Merchandise Manager, 1st Choice Raby Bay
  • 11/2011, 06/2012, Trainee Manager, 1st Choice Browns Plains
  • 05/2011, 09/2011, Trainee Manager, Aldi Supermarkets
  • 02/2009, 06/2011, Procurement Manager, Southern Procurement
  • 05/2004, 12/2008, Store Manager, Downtown Spar Supermarket
  • 05/1998, 04/2004, Business Owner/Operator, Royal Chickens (retail & wholesale)

Accomplishments

  • Achieved 96% for Assurance Review, 93% or Excellence Review.
  • Three trading days of Christmas store Sales up 31.4% on prior year.
  • Moved to Logan Reserve.
  • Two main trading days of the New year based on actual sales up 41.4% on the same period last year.
  • April 2019 100% NPS
  • 2nd In Qld for COHO Cup.
  • December 2019 100% NPS.
  • Relief Area Manager Responsibility District 12 (March – August 2019.)
  • Store LTI free 2019.
  • New Store Opening Regents Park Jan 2020.
  • Epic Rebound Campaign 2020 (Rewarded as a top performer).

Qualifications Credentials

Diploma in Farm Mechanisation, 1993, Lackham College, United Kingdom

Key Competencies Skills Attributes

  • Thorough knowledge of practices and procedures to achieve profitability and high professional standards; over 17+ years extensive experience in the management of high-volume retail outlets and providing quality service and products to the public.
  • Able to priorities work, supervise and train staff and delegate work duties accordingly to ensure that tasks are completed with a high standard of quality and professionalism; able to manage personnel to optimize their skills and train & coach staff.
  • Able to prepare budgets read and analyze reports/budgets and optimize profit and cost management; developing plans for medium to long-term strategies.
  • Able to research, analyse and effectively problem solve, and maintain continuous improvement strategies, with a precise vision of organisational needs with the management skills to deliver the services to meet those needs.
  • Proven ability to identify, develop, implement and review policies and procedures that focus on customers and have significant positive affect in a short period of time.
  • Highly proficient verbal and written communication skills.
  • Strong negotiations skills with ability to employ powerful persuasion and influencing.
  • Excellent Interpersonal skills; able to serve people of diverse backgrounds/cultures. Approachable and friendly, yet mindful to always conduct self with highest integrity and professionalism.
  • Ability to employ refined and tactful approaches in managing demanding situations (or people) through strategic communication and prompt/correct identification of individual needs. Excellent at dispute resolution in a clam and effective manner.
  • Ability to work autonomously, as well as collaboratively in a team environment.
  • Active team contributor and leader; able to motivate and inspire team member towards customer-centeredness.
  • Strong ability to coordinate and prioritize work to ensure that tasks are completed as per set guidelines and procedures, so that successful outcomes are assured within given timeframes, coupled with the ability to anticipate problems and deliver innovative and effective solutions.
  • Proficient use of Microsoft Office applications: Word, Excel and Outlook.
  • Proficient internet research capabilities as well as use and maintain databases.
  • Ability to effectively and efficiently use IT technology and keep updated knowledge of communication technology to support work processes. This encompassed investigations into misconduct relating to fraud and theft and following the correct disciplinary procedures.

Career Profile Overview

A dynamic, forward-thinking, innovative and versatile Retail Management professional, I offer extensive retail managerial experience totalling 17 years. This has encompassed supermarket, liquor and convenience retail which has shaped my successful career in the FMCG sector. I believe in developing long-term relationships in order to produce positive outcomes for business. Over the years I have achieved this through strategic planning, strong team motivation and by measuring performance based on results. Among my key strengths is my business acumen, work ethic and great communication skills.

References

Available on Request.

Additional Information

- Completed Future Leaders Course with Crossmark.

- Completed - Finance for Non Finance Manager (Aim Business School)

- Assisted with the repairs and Maintenance looked after Victoria / N.T. / W.A/ Tasmania. (United Petroleum)

Timeline

Retail Performance Lead (Multi Site)

United Petroleum
11.2023 - Current

Retail Compliance Specialist

Crossmark
03.2021 - 11.2023

Corporate Store Manager

7-11
09.2017 - 02.2021

Diploma - Agriculture

Lackham Agricultural College

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Sean Redding