Summary
Overview
Work History
Education
Skills
D.O.B
Additional Information
Timeline
Generic

Sean Sweeting

Smithfield, Qld,Australia

Summary

19+ years’ experience in customer service and hospitality; demonstrating the ability to build and develop high performance teams to achieve outstanding results. Proven capacity to build strong relationships with clients, staff and other stakeholders. Excellent time-management skills with a high level of attention to detail and proven skills in balancing competing priorities with tight deadlines. Renowned for consistently delivering a fun, positive workplace and the pursuit of high quality service that meets – and exceeds - customer expectations.

Overview

14
14
years of professional experience

Work History

Business Development Executive

Coca Cola Europacific Partners
Cairns, QLD
01.2022 - Current

Since commencing employment with Coca Cola Europacific Partners in January 2022, I became a team member of the Licenced channel which focuses on the sales of well known alcoholic beverages such as Canadian Club, Jim Beam, House of Suntory, Rekorderlig and -196. Soft drinks is also a key part of my role, selling a variety of pack sizes from bottles, to glass and fountain.

Through this position I have developed a range of skills that have assisted towards the success achieved in my role;

  • Established and maintained effective customer relationships within my territory for both on and off premise.
  • Identified and pursued valuable business opportunities resulting in territory growth.
  • Development of new contract proposals and renewal of existing ones.
  • Liaising with stakeholders to coordinate and achieve business objectives.
  • Organisation and coordination of company events such as Cairns Cup, Trade Shows, and beverage tastings to build brand awareness.
  • Execution of company marketing strategies with a focus on speed to market.

Since joining my team I am proud to say that my territory is consistently in growth and I am top of the team in NC and NSR.

General Manager

Portofino
Palm Cove, QLD
08.2017 - 12.2021

I was initially employed as the Bar Manager of the newly renovated restaurant bar. I implemented a new structure for the bar and trained new and existing staff to the highest standard.

Within a year I was promoted to General Manager.

Upon accepting this challenge, I used my ability to innovate and changed many processes and procedures such as balancing, cashing up, stock take, banking and reporting, and service issues.

I worked closely with stakeholders from different companies to host wine tasting evenings, develop marketing strategies, and create new drinks lists and putting in place profit margins on all products.

Restaurant Manager

The Woolshed/Cotton Club
Cairns, QLD
08.2016 - 08.2017

The venue was undertaking a new project which involved renovating the restaurant and also extending the outdoor dining area.

My role required me to do:

Weekly staff rosters.

Managing my own team.

New cocktail and food menus.

Stocktakes.

Liaising with suppliers.

Hosting regular staff meetings.

General Manager

Rattle N Hum
Cairns, QLD
01.2011 - 05.2016

I began working at Rattle N Hum as a bar tender, I progressed to assistant manager within 4 months I was lucky enough to be given a sponsorship opportunity.

This was something I valued and worked extremely hard towards.

I thrived working as Assistant manager but progressed to General Manager, keen to take on new responsibilities and learn new skills.

Rattle N Hum is a very busy venue in the centre of Cairns where my responsibilities lie both front of house and back.

The job role includes managing roughly 50 staff members, controlling light, sound and live music, running the busy restaurant and the side sports bar, payroll, purchasing and other HR issues.

It also included liaising with customers, licensing representatives, city security and police to ensure safe practice, and food and liquor representatives.

Marketing and promotions are also key, selling the right products and the right price with correct point of sale is what makes Rattle N Hum successful.

Education

High School Diploma -

Mayflower High School
Billericay, Essex

Chelmsford College
Chelmsford, Essex, UK

Skills

  • Customer service
  • Self Motivated
  • Exceeding Targets
  • Relationship development
  • Hunger for success
  • Loyal & hardworking
  • Leadership and team building
  • Staff training/development
  • Recruiting and hiring
  • Payroll & administration
  • Advanced Microsoft word/excel
  • Budgeting
  • Recipes and menu planning
  • Time Management

D.O.B

11th January 1988

Additional Information

Australian Citizen

RSA

RMLV License

Full Driving License

Timeline

Business Development Executive

Coca Cola Europacific Partners
01.2022 - Current

General Manager

Portofino
08.2017 - 12.2021

Restaurant Manager

The Woolshed/Cotton Club
08.2016 - 08.2017

General Manager

Rattle N Hum
01.2011 - 05.2016

High School Diploma -

Mayflower High School

Chelmsford College
Sean Sweeting