Summary
Overview
Work History
Education
Skills
Personal Details
Timeline
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Sean Tully

Broadbeach

Summary

Dynamic individual with hands-on experience in EGM service industry and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

21
21
years of professional experience

Work History

Service Tech Gold Coast

Odyssey Gaming
01.2015 - Current
  • Service support to all Clubs, Hotels and Taverns on the Gold Coast contracted to Odyssey.
  • Installation of all new EGMs to the market, and the removal of the old stock.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Preventative Maintenance carried out to a strict schedule.
  • Skilled at working independently and collaboratively in a team environment.

On Site Tech Supervisor

IGT Australia
01.2012 - 01.2014
  • Main roll and responsibility in this position was the IGT on-site tech supervisor working within the Mounties group. As the on-site tech supervisor at the Mounties property maintaining over 500 x EGM's on-site and coordinating movements etc of another 500+ x EGM's over 7 properties.
  • Coordinate all product changes, moves, relocations and provide regular reports relating to preventative maintenance, daily issues, note and ticket acceptance trends, fault trends and any other reports as requested from the property. Control the ordering and return of all used spare parts, and keeping all the relevant paper work up to date.
  • Responsible for configuration of the in-house Peltronics Link when there were changes, moves and relocations.

Senior Field Service Technician

IGT UK
01.2004 - 01.2012
  • Main focus of the role to manage the installation of Electronic gaming machines, Signage and TITO systems into casinos across the UK.
  • Carrying out comprehensive data analysis of slot information with casino operators and making expert recommendations on how to increase revenue.
  • Designing and delivering training on all associated subjects for both technical and management staff.
  • Responsible for installing systems through proficient utilisation of both Fibre and Data cables.
  • Providing technical support on IGT UK products for all Field Service engineers and Casino operators.
  • Supporting and training a team of subcontracting staff who are responsible for servicing all products.

Education

Some College (No Degree) - The Requirements For Electrical Installation

Tameside Collage
Manchester UK

Skills

  • MS Word, Excel, Visio, Internet and Email
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Teamwork and collaboration

Personal Details

Languages: English, Afrikaans
Other: Driver; full clean licence

Timeline

Service Tech Gold Coast

Odyssey Gaming
01.2015 - Current

On Site Tech Supervisor

IGT Australia
01.2012 - 01.2014

Senior Field Service Technician

IGT UK
01.2004 - 01.2012

Some College (No Degree) - The Requirements For Electrical Installation

Tameside Collage

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Sean Tully