Summary
Overview
Work History
Education
Skills
Passion for soccer, played at the top level for 21 years.
Timeline
Generic

Sean Wollaston

Wirrimbi Nsw,Nsw

Summary

Accomplished Small Business Owner with a robust background in construction and motor insurance, demonstrated by a successful tenure at IAG Australia(NRMA). Expert in enhancing operational efficiency and customer satisfaction, leveraging skills in contract management and loss assessment. Holds Certificates in Motor Vehicle Painting and Swimming Pool Building, showcasing a blend of technical proficiency and exceptional service delivery.

Fantastic communications skills, trained in contract negotiations during time as a loss assessor.

Strong focus on relationships between trades and employees.

Overview

36
36
years of professional experience

Work History

Small Business Owner

Sean Wollaston
10.2019 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Oversee construction process by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Put together tenders from different trades i.e Landscaping, concreters, steel fixing and plumbers

Small Business Owner

Sean Wollaston
03.2001 - 08.2019

Providing detailed quotations


Supervise up to 7 staff including office staff


Liaise with Construction managers/project managers


Contract management and negotiations


Ensure high quality of workmanship

Motor Insurance Surveyor and Loss Assessor

IAG Australia(NRMA)
02.1999 - 02.2001
  • Increased accuracy of damage assessments through continuous professional development, attending industry workshops, and seminars regularly.
  • Facilitated prompt claim resolutions by maintaining clear communication with insurance companies, agents, and policyholders.
  • Identified potential areas of improvement in the assessment process, proposing innovative solutions to enhance overall efficiency and effectiveness.
  • Enhanced claim settlement efficiency by conducting thorough motor insurance surveys and assessments.

Pool Builder

Crystal Pools Ltd
06.1993 - 01.1999
  • Enhanced client satisfaction by delivering high-quality pool designs tailored to their specific needs.
  • Learning all aspects of swimming pool construction, planning the building process and implementing best practices.
  • Provided exceptional customer service by addressing concerns promptly and maintaining open lines of communication during all phases of a project.
  • Conducted thorough site assessments and prepared detailed reports for accurate project planning and execution.

Spray Technician

Teasdells Prestige Vehicle Repairs
05.1988 - 02.1994
  • Ensured safety compliance through strict adherence to company protocols and OSHA regulations.
  • Buffed and finished surfaces after painting to complete product finish.
  • Optimized pesticide usage by accurately calibrating equipment, reducing waste and environmental impact.
  • Used proper PPE and safety protocols for personal health and safety of other staff.

Education

High School Diploma -

Epping Boys High School
Eastwood, NSW
03.1988

Skills

Tradesmans certificate in Motor Vehicle painting

Certificate 5 in Swimming Pool Building

Certificate 4 in financial services(Acquired during Insurance Assessing)

Passion for soccer, played at the top level for 21 years.

Mentoring young players throughout the Coffs coast in a strictly volunteering position

Timeline

Small Business Owner

Sean Wollaston
10.2019 - Current

Small Business Owner

Sean Wollaston
03.2001 - 08.2019

Motor Insurance Surveyor and Loss Assessor

IAG Australia(NRMA)
02.1999 - 02.2001

Pool Builder

Crystal Pools Ltd
06.1993 - 01.1999

Spray Technician

Teasdells Prestige Vehicle Repairs
05.1988 - 02.1994

High School Diploma -

Epping Boys High School
Sean Wollaston