Sean Ignatius Lim
Templestowe,VIC
Summary
I am a third year international student from Singapore currently doing a bachelor of Media and Communications at Monash University. I am able to communicate and work in teams efficiently and i also have excellent organizational skills that will aid me in working in teams with others. I am motivated to learn, grow and excel in the retail and consumables industry.
Overview
8
8
years of professional experience
Work History
Barista
Reunion & Co
07.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Maintained regular and consistent attendance and punctuality.
- Used POS system to accurately enter orders and process payments.
Swabber / Healthcare Assistant
Raffles Medical Group
05.2021 - 06.2022
- Set up, maintained and verified sterility of lab equipment and tools.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Analyzed experiment and test results to validate adherence to standards and specifications.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
Creative Intern
Assembly Clan
10.2021 - 12.2021
- Managed social channel content strategy and calendars to drive engagement.
- Experienced assisting Creative Director full-time with various edits and shoots
- Identifying trends through social media.
- Produced original, creative content for promotional advertisements and marketing materials.
Deputy Chairman of NSF Council
Singapore Armed Forces
08.2019 - 02.2021
- Coordinated with leaders and staff effectively to achieve results within set schedules.
- Stepped up to conduct recces and undergo additional planning to ensure smooth execution of events.
- Worked with colleagues to create surveys for feedbacks.
- Took charge of project planning and execution of unit National Education Tours and community involvement projects such as Christmas Eve Gifting with Lion Defenders, and Home Cleaning and engagement with senior citizens in Silverace.
Restaurant Waiter
Kabuke
01.2018 - 01.2019
- Explained menu items and suggested appropriate options for food allergy concerns.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
Bartender
Sand Bar
04.2017 - 12.2017
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Beauty Advisor
Sephora
11.2015 - 01.2016
- Assisted with stock taking while keeping stockroom organised.
- Approached customers with a friendly attitude and recommended appropriate products to meet customers' needs.
- Upsold products and services to increase sales by promoting new released products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained energy and enthusiasm in fast-paced environment.
Education
Bachelor of Arts - Media And Communications
Monash University
Melbourne08.2024
Diploma of Arts
Monash College
Melbourne 05.2022
Diploma in Accounting And Finance
PSB Academy
Singapore07.2018
High School Diploma -
St. Andrews Secondary School
Singapore01.2015
Skills
- Social Media Platforms
- Originality and Creativity
- Creative Direction
- Email Communication
- Analytical Thinking
- Customer service
- Stockroom Rotation
- Store Policies and Procedures
- Leadership skills
- Cash Register Operation
- POS Systems
- Customer Assistance
Availability
Monday-Sunday
Full Availability
References
Demi Cataldi
Demilovescoffee@gmail.com
0409281548
Timeline
Barista
Reunion & Co
07.2023 - Current
Creative Intern
Assembly Clan
10.2021 - 12.2021
Swabber / Healthcare Assistant
Raffles Medical Group
05.2021 - 06.2022
Deputy Chairman of NSF Council
Singapore Armed Forces
08.2019 - 02.2021
Restaurant Waiter
Kabuke
01.2018 - 01.2019
Bartender
Sand Bar
04.2017 - 12.2017
Beauty Advisor
Sephora
11.2015 - 01.2016
Bachelor of Arts - Media And Communications
Monash University
Diploma of Arts
Monash College
Diploma in Accounting And Finance
PSB Academy
High School Diploma -
St. Andrews Secondary School
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