Seanna Jones
Maryborough,QLD
Summary
Im a very Proactive and goal-oriented person with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fitter and Turner
Downer Rail
Maryborough, QLD
01.2021 - 02.2026
- Fabricated and assembled components for rail vehicles, ensuring compliance with safety standards.
- Conducted regular inspections of machinery, identifying maintenance needs to enhance operational efficiency.
- Collaborated with team members to optimize workflows, reducing downtime during production cycles.
- Trained junior fitters on equipment use and safety protocols, fostering a culture of continuous improvement.
- Participated in safety audits, contributing to initiatives that increased workplace safety awareness among staff.
Customer Sales Assistant
Bakers Delight
Maryborough, QLD
01.2020 - 05.2025
- Assisted customers with product selection, enhancing overall shopping experience.
- Managed cash register operations, ensuring accurate transaction processing.
- Maintained store inventory levels, facilitating timely restocking of products.
- Trained new staff on customer service protocols and operational procedures.
- Implemented visual merchandising strategies to improve product visibility and sales.
- Resolved customer inquiries and complaints efficiently, promoting satisfaction and loyalty.
- Collaborated with team members to streamline workflow and improve service delivery.
- Conducted regular inventory audits, ensuring accuracy and accountability in stock management.
- Managed inventory and maintained an organized store environment, reducing stock discrepancies and enhancing visual appeal.
- Built strong relationships with customers, fostering loyalty and repeat business.
- Provided personalized recommendations based on customer needs to boost sales and satisfaction levels.
- Utilized strong communication skills to effectively upsell relevant add-on products or services during transactions.
- Processed cash and credit transactions accurately, maintaining a balanced register at the end of each shift.
- Enhanced customer satisfaction by providing timely and accurate product information.
- Resolved customer complaints professionally, ensuring a positive outcome for all parties involved.
- Assisted in the development of promotional strategies, increasing overall store revenue.
- Maintained up-to-date knowledge of products and services to better assist customers in their purchasing decisions.
- Developed a reputation for exceptional service by understanding customer preferences and anticipating their needs.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
No Degree - High School Graduate
St Mary's
Maryborough11-2021
Skills
- Hand and power tools
- Cutting and grinding
- Mechanical aptitude
- Precision measuring tools
- Sales and promotions
- Cash handling
- Goal oriented
- Stock management
- Relationship building
- Cash register operation
- Team collaboration
- Attention to detail
- Product knowledge
- Store opening and closing
Certification
Trade certificate- fitter and turner
white card
working at heights
RSA
RSG
Timeline
Fitter and Turner
Downer Rail
01.2021 - 02.2026
Customer Sales Assistant
Bakers Delight
01.2020 - 05.2025
No Degree - High School Graduate
St Mary's