Summary
Overview
Work History
Education
Skills
Goals
References
Timeline
Generic

Seanne Senior - Tapp

Moore Park Beach,QLD

Summary

Driven Personal Carer at BlueCare, adept in client care and staff coordination, leveraging expertise in Alaya Care and UKG software. Excelled in a fast-paced environment, enhancing client satisfaction and streamlining processes. Proven ability in effective communication and problem-solving, aspiring to apply these skills in a new administrative role within BlueCare.

Overview

26
26
years of professional experience

Work History

Personal Carer

BlueCare
06.2011 - Current

My current role is a personal carer preceptor which includes social support group organisation, intake of new admissions, reviews, and personal care work. Fortunately I have been able to progress further and now work with our liaison officer to answer calls, liaise with clients and their families, updating of schedules, learning rostering, pay role, employing of future staff and communicating with fellow co-workers. I am proficient with our based software, word, excel, creating calendars and newsletters. Documentation of client’s progress and needs within Alaya Care.

I maintain a high level of customer service and implement activities that will cater to the clients and their needs while keeping within the Aged Care quality standards. I attend staff meetings regularly and all mandatory training that is required by BlueCare. I strive to work to the best of my abilities following the BlueCare principals. It is my goal to be able to further my career within the Blue Care organization. I hope to successfully apply my skills and knowledge that I have gained by working in the community to a new role in the administration side of Blue Care. I also endeavour to complement these skills with further training and development. It is my ambition to be able achieve my goals within the professional team at Blue Care.

Self Employed Contract Caterer

Self Employed
03.1998 - 01.2010

Self-employed contract caterer for various clubs and hotels in Sydney NSW

Staff rostering

Payment of wages

Coordinating of large functions weddings,engagements,

Ordering of kitchen stock

Food preparation

Communicating with the public

Liaise with senior management

Education

Personal Care

Certificate 111 in Aged Care
Wide Bay Tafe

Certificate 1V in Aging Support

First Aid And CPR

Blue Card

Yellow Card

High School Picnic Point High NSW

Skills

*Knowledge of Blue Care Application, Policy and procedures

*Knowledge of use of our software system including UKG and Alaya Care

*Ability to rapidly acquire knowledge of new computer programs

*Excellent communication skills

*Strong work ethic

*Ability to adapt to changing situations

* Excellent multi-tasking skills

* Problem solving

*Providing feedback

* Communicate with management and fellow co workers

* Work unsupervised or as a team member

*Resolving conflict situations

*Documentation of client’s progress

*Communicate with clients families

Goals

I have been a member of the BlueCare team for 13 years. In this time, I have proven to be a honest, reliable, and trustworthy employee. I hope to be successful in this application so that I can have the opportunity to further my career within the BlueCare organisation.

Thank you for your time

References

Kathy Rasmussen

Neighbourhood Leader

A72 Grevillea – Central Queensland

M 0417 173 110   

k.rasmussen@bluecare.org.au


Megan Gadischkie

Neighbourhood Liaison

A72 Grevillea – Central Queensland

M 0438 247 590

m.gadischkie@bluecare.org.au

Timeline

Personal Carer

BlueCare
06.2011 - Current

Self Employed Contract Caterer

Self Employed
03.1998 - 01.2010

Personal Care

Certificate 111 in Aged Care

Certificate 1V in Aging Support

First Aid And CPR

Blue Card

Yellow Card

High School Picnic Point High NSW
Seanne Senior - Tapp