Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Sebastian Diver

Carseldine

Summary

Dynamic customer service professional with experience at Lolly Kingdom, excelling in complaint resolution and cash control. Known for delivering prompt service and maintaining a clean environment at Red Rooster, enhancing customer satisfaction. Proven ability to restock efficiently and foster a friendly atmosphere, ensuring smooth operations and a positive dining experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Lolly Kingdom
01.2024 - Current
  • Responded to customer requests for products, services, and company information.
  • Delivered prompt service to prioritize customer needs.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Happy and friendly demeanour with customers
  • Prompt and reliable

Fast Food Worker

Red Rooster
07.2023 - 12.2023
  • Cooked stock following company guidelines and procedures
  • Drive Thru Service with cash handling and stock control
  • Cleaned bathrooms, floors and kitchen
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Performed shift change tasks each day to keep store neat and running smoothly.

Education

High School Diploma -

Albany Creek State High

Skills

  • Customer Service
  • Cash control
  • Complaint resolution
  • Kitchen Cleaning
  • Restocking

Certification

  • Certificate II sports coaching

Interests

  • Sports
  • Reading
  • Cooking

Timeline

Customer Service Representative

Lolly Kingdom
01.2024 - Current

Fast Food Worker

Red Rooster
07.2023 - 12.2023

High School Diploma -

Albany Creek State High

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Sebastian Diver