Sebastian D'souza

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

• Excellent interpersonal and communication skills.
• Good time management and organizational skills with the ability to prioritize key tasks.
• Approachable and good-natured, with an ability to put people at ease.
• Good negotiating and self-management skills.
• Ability to work autonomously and take accountability yet have a collaborative approach to teamwork.
• High attention to detail, with the ability to think logically.
• Capability to keep a cool head under pressure to meet deadlines.
• Ability to problem solve with a continuous improvement approach to work.
• Possession of cultural awareness and diversity.
• Self-motivated, with a strong work ethic.