Sebastian Esposito
mernda,VIC
Summary
Professional hospitality worker skilled in delivering exceptional dining experiences. Strong focus on teamwork and achieving high standards in fast-paced environment. Expertise in customer service, multitasking, and adapting to changing needs. Known for reliability and effective communication, ensuring guest satisfaction and smooth operation.
Overview
3
3
years of professional experience
Work History
Waiter
Coffee Club Cafe
02.2023 - 04.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Communicated with kitchen staff to enable accurate food preparation.
Waiter
Degani
01.2021 - 12.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Education
High School Diploma -
Melbourne Polytechnic
Melbourne, VIC11-2022
Skills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Cleanliness
- Order taking
- Professional appearance
- Cash handling
Timeline
Waiter
Coffee Club Cafe
02.2023 - 04.2024
Waiter
Degani
01.2021 - 12.2023
High School Diploma -
Melbourne Polytechnic
Similar Profiles
Jordan RogersonJordan Rogerson
Kitchen Assistant at Coffee Club CafeKitchen Assistant at Coffee Club Cafe
Chelsea Esperanza HillChelsea Esperanza Hill
Front of House/Barista at Coffee Club CafeFront of House/Barista at Coffee Club Cafe
Michaela HockingMichaela Hocking
Coffee Barista at Coffee Club CafeCoffee Barista at Coffee Club Cafe