Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

SEBASTIAN HERNANDEZ

Surfers Paradise,QLD

Summary

Proactive Shop Assistant with extensive experience in customer service and cashier work. Boosted sales through attractive displays and optimized checkout processes. Strong skills in inventory management, product knowledge, and relationship building, ensuring prompt and courteous service for a superior shopping experience.

Overview

2
2
years of professional experience

Work History

Shop Assistant

SWEET SPOT SURF
PUERTO ESCONDIDO
08.2023 - 03.2024
  • Boosted sales during promotional events by setting up attractive product displays.
  • Reduced checkout time, implementing more efficient cashier process.
  • Enhanced customer satisfaction by providing prompt and courteous service at all times.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

SHOP ASSISTANT

HEADQUARTER CLOTHING
MEXICO CITY
09.2022 - 08.2023
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Greeted customers entering store and offered assistance with requirements.

Shop Assistant (CASHIER)

CUIDADO CON EL PERRO
MEXICO CITY
03.2024 - 08.2024
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Handled customer returns according to company policies, ensuring a fair resolution for all parties involved.

Education

PHOTOGRAPHY AND BUSINESS

ENTREPENEUR EDUCATION
GOLD COAST
05.2025

High School Diploma -

COLEGIO CIUDAD DE MEXICO IB
MEXICO CITY
06.2022

Skills

  • Product Knowledge
  • Inventory Management
  • Relationship Building
  • Friendly and Helpful
  • Team Cooperation
  • Flexible Hours
  • Strong Communication and Interpersonal Skills
  • Positive Customer Engagement
  • Excellent Written and Verbal Communication

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Additional Information

MONDAY - 4:30 PM - 9:00PM

TUESDAY - FULL AVAILABILITY

WEDNESDAY - FULL AVAILABILITY

THURSDAY - FULL AVAILABILITY

FRIDAY - 4:30 PM - 9:00PM

SATURDAY - FULL AVAILABILITY

SUNDAY - FULL AVAILABILITY

Timeline

Shop Assistant (CASHIER)

CUIDADO CON EL PERRO
03.2024 - 08.2024

Shop Assistant

SWEET SPOT SURF
08.2023 - 03.2024

SHOP ASSISTANT

HEADQUARTER CLOTHING
09.2022 - 08.2023

PHOTOGRAPHY AND BUSINESS

ENTREPENEUR EDUCATION

High School Diploma -

COLEGIO CIUDAD DE MEXICO IB
SEBASTIAN HERNANDEZ