Sebastian Kolakowski
Melbourne
Summary
Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
11
11
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work History
Receptionist
Computershare
Abbotsford
10.2024 - Current
- Greeted clients and visitors with professionalism and courtesy.
- Managed incoming calls, directing inquiries to appropriate departments.
- Maintained organized filing systems for client documents and correspondence.
Yard hand/Salesperson
All Green
Hoppers Crossing
06.2022 - 10.2024
- Operated equipment for material handling and yard maintenance.
- Sorted and organized inventory for efficient access and storage.
- Assisted team in loading and unloading materials from vehicles.
- Operation of PoS and customer interactions
- Counted inventory to record supply count.
Landscaper
Mark Suhr
Eastern Suburbs
02.2016 - 06.2024
- Designed and maintained diverse landscapes for residential and commercial properties.
- Operated various landscaping tools and equipment safely and efficiently.
- Collaborated with clients to understand their vision and preferences for outdoor spaces.
Customer Service Cashier
Dan Murphys
Eltham
11.2014 - 08.2019
- Processed customer transactions efficiently at the point of sale.
- Assisted customers with product inquiries and recommendations.
- Maintained cleanliness and organization of the checkout area.
Education
Eltham Highschool
Eltham, VicSkills
- Customer service
- Call management
- Document organization
Certification
- LF licence
- Front Loader
- RSA
- First Aid
References
References available upon request.
Timeline
Receptionist
Computershare
10.2024 - Current
Yard hand/Salesperson
All Green
06.2022 - 10.2024
Landscaper
Mark Suhr
02.2016 - 06.2024
Customer Service Cashier
Dan Murphys
11.2014 - 08.2019
Eltham Highschool