Passionate about coffee and eager to deepen my knowledge in the craft, I thrive in fast-paced, team-oriented environments. Friendly and approachable, I excel in building positive connections with customers and colleagues alike. With strong communication skills and a solid background in customer service within hospitality settings in a cafe environment, I am committed to delivering exceptional experiences while continuously enhancing my coffee brewing techniques and service abilities as a Barista or in the hospitality industry!
Work History
Barista
Three Monkeys Brews & Bites
11.2024 - 02.2025
Operated Coffee Machines such as Simonelli and La Marzoco to create beverages.
Learned and Understood the science behind coffee to an intermediate extent.
Understood the importance of extraction times, their effect on the flavor and their variety depending on the coffee beans.
Calibrated coffee grinders and coffee machines.
Practicing basic Latte Art
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Maintained a clean and organized workspace for optimal productivity and safety.
Cleaned counters, machines, utensils, and seating areas daily.
Contributed to a positive team environment through effective communication, collaboration and community with colleagues.
Trained new employees, sharing knowledge and expertise of the cafe and coffee machines operations.
Handled high volumes of customers during big events, working efficiently with colleagues, ensuring that all orders were prepared and handed out.
Maintenance Manuals and SOP Specialist
Three Monkeys Brews & Bites
11.2024 - Current
Developed training materials to enhance staff proficiency and productivity.
Developed Standard Operating Procedure Manuals through first-hand working experience in the Three Monkeys Bar and Kitchen.
Regularly updates Manuals and SOPs
Developed SOPs on the coffee grinders and coffee machines for Three Monkeys.
Education
Bachelor of Engineering (Aerospace Engineering) - Aerospace Engineering
RMIT University
Melbourne, VIC
12-2028
Diploma of Aeronautical Engineering - Aerospace Engineering
RMIT University
Melbourne, VIC
06-2026
Skills
Customer relations
Expert problem solving
Coffee expertise
Beverage preparation
Food preparation
Active Listener
Coffee machine operations
Team Collaberation
Timeline
Barista
Three Monkeys Brews & Bites
11.2024 - 02.2025
Maintenance Manuals and SOP Specialist
Three Monkeys Brews & Bites
11.2024 - Current
Bachelor of Engineering (Aerospace Engineering) - Aerospace Engineering
RMIT University
Diploma of Aeronautical Engineering - Aerospace Engineering
RMIT University
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