Sebastian Rodriguez Chavez
Summary
Industrial Engineer with proficient skills in AutoCAD for academic use. Currently pursuing a VET course in Project Management, combining technical expertise with project leadership capabilities. Strong analytical and problem-solving skills, coupled with a passion for continuous learning and professional development. Dedicated to delivering high-quality results and contributing effectively to project teams.
Overview
5
5
years of professional experience
Work History
Professional Agent
Ministry Of Foreign Affairs
09.2021 - 09.2022
- Resolved caller issues quickly and thoroughly.
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Established strong customer relationships, building recommendations and loyalty.
Junior Engineer
Agustiniana University
01.2018 - 11.2018
- Ensured compliance with safety regulations during all phases of project implementation, resulting in zero incidents or accidents onsite.
- Evaluated existing systems and processes to identify areas for improvement, leading to increased operational efficiency across projects.
- Collaborated with the engineering team to determine project specifications.
- Used AutoCad drafting software to support the design team with structure modelling.
- Assisted engineers with inspections of finished construction.
- Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
Education
Vocational Education And Training - Diploma Project Management
ACBI (Australian College of Business Intelligence)
Sydney, NSW05.2024
Professional - Industrial Engineering
Agustiniana University
Bogota, Colombia11.2018
Skills
Positive Attitude
Problem-solving skills
Customer service abilities
Organizational Skills
Clear Communication
Ensuring customer satisfaction
AutoCAD
Microsoft Project
Microsoft office programs (Word, Excel, PowerPoint)
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Professional Agent
Ministry Of Foreign Affairs
09.2021 - 09.2022
Junior Engineer
Agustiniana University
01.2018 - 11.2018
Vocational Education And Training - Diploma Project Management
ACBI (Australian College of Business Intelligence)
Professional - Industrial Engineering
Agustiniana University
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